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Remote Google Fiber Customer Service Jobs (NOW HIRING)

GFiber

Program Manager, OSP Construction

Las Vegas, NV · On-site +1

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

GFiber

Supply Chain Solutions Lead

Austin, TX · On-site +1

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

GFiber

Senior Platform Engineer - AI

Austin, TX · Remote

$103.60K - $142.20K/yr

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

GFiber

Senior Platform Engineer - AI

Sunnyvale, CA · Remote

$122.60K - $168.40K/yr

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

Cable One, Inc.

Senior Solutions Engineer (Hybrid)

Phoenix, AZ · On-site +1

$52.25 - $67.50/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Familiarity with Meta, Google Fiber, Zayo, or similar organizations' infrastructure practices.

GFiber

Telecom Expense Management Lead

Sunnyvale, CA · On-site +1

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities ...

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness ... Office or Google Workspace. Reliable high‐speed internet connection and a quiet, dedicated ...

GFiber

Address Integrity Specialist

Austin, TX · Remote

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services ... seamless customer sign-up experience. You're inquisitive by nature, which compels you to ...

Cable One

Senior Solutions Engineer (Hybrid)

OR · On-site +1

$55.25 - $71.25/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Familiarity with Meta, Google Fiber, Zayo, or similar organizations' infrastructure practices.

Cableone

Senior Solutions Engineer (Hybrid)

Bluffton, SC · On-site +1

$51.50 - $66.50/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Familiarity with Meta, Google Fiber, Zayo, or similar organizations' infrastructure practices.

Cableone

Senior Solutions Engineer (Hybrid)

Boise, ID · On-site +1

$52.50 - $67.75/hr

Conducts live and remote demonstrations and makes presentations to prospective customers clearly ... Familiarity with Meta, Google Fiber, Zayo, or similar organizations' infrastructure practices.

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How much do remote google fiber customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote google fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Google Fiber Customer Service Representative, and why are they important?

To thrive as a Remote Google Fiber Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic internet and networking concepts, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, ticketing systems, and remote communication tools is commonly required. Patience, active listening, and adaptability help you stand out when resolving customer issues and maintaining satisfaction. These skills ensure efficient, empathetic service and effective resolution of technical and account-related inquiries in a virtual setting.

What are the most common challenges faced by remote Google Fiber Customer Service representatives and how are they supported in overcoming them?

Remote Google Fiber Customer Service representatives often encounter challenges such as troubleshooting complex technical issues without in-person access, maintaining clear communication across digital channels, and managing high call volumes during peak times. To support their success, Google Fiber provides comprehensive training, detailed knowledge bases, and real-time support from supervisors or technical specialists. Regular team meetings and virtual collaboration tools also help representatives stay connected and share solutions, fostering a supportive remote work environment.

What does a Remote Google Fiber Customer Service representative do?

A Remote Google Fiber Customer Service representative assists customers with issues related to Google Fiber internet, TV, and phone services. They handle inquiries about billing, account management, troubleshooting connectivity issues, and service installations—all from a remote location, typically working from home. Representatives use phone, chat, or email to resolve customer concerns efficiently and provide a positive customer experience. They also document interactions and escalate complex issues to specialized teams when necessary.

What is the difference between Remote Google Fiber Customer Service vs Remote Cable Customer Support?

AspectRemote Google Fiber Customer ServiceRemote Cable Customer Support
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; basic technical understanding
Work EnvironmentHome-based, customer-facing via phone or chatHome-based, customer-facing via phone or chat
Industry UsageTelecommunications, internet servicesTelecommunications, cable TV services
Common Search/ComparisonYesYes

Remote Google Fiber Customer Service and Remote Cable Customer Support share similar work environments and credential requirements, focusing on telecommunications. However, Google Fiber emphasizes internet services, while cable support centers on cable TV. Both roles involve remote customer interaction, making them comparable in industry and job functions.

More about Remote Google Fiber Customer Service jobs
What cities are hiring for Remote Google Fiber Customer Service jobs? Cities with the most Remote Google Fiber Customer Service job openings:
What are the most commonly searched types of Google Fiber Customer Service jobs? The most popular types of Google Fiber Customer Service jobs are:
What states have the most Remote Google Fiber Customer Service jobs? States with the most job openings for Remote Google Fiber Customer Service jobs include:
What job categories do people searching Remote Google Fiber Customer Service jobs look for? The top searched job categories for Remote Google Fiber Customer Service jobs are:
Remote Google Fiber Customer Service jobs near you
Infographic showing various Remote Google Fiber Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 14% Full Time, 82% Part Time, 1% Temporary, and 2% Contract. Highlights an 27% Physical, 5% Hybrid, and 68% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Salesforce Application Engineer

GFiber

Sunnyvale, CA • Remote

Full-time

Posted 17 days ago

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least May 18, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

This role requires a Senior Salesforce Engineer who is interested in working layers of a web software stack (front end, back end, APIs, database and/or data pipeline), and can execute with high quality in a fast paced and sometimes ambiguous environment. A successful candidate would be self-supportive and an excellent troubleshooter who takes initiative to identify and resolve bugs and issues. You have a passion for software engineering and some scrum/agile experience. Communication skills are a must, as you will interact frequently and closely with business stakeholders, TPMs, engineers across teams.

In this role, you'll:

  • Write and review technical documents and participate in code reviews.
  • Write code and unit tests, and participate in build and deployment support.
  • Apply agile software techniques, and partner with TPMs to manage software delivery timelines and stakeholder expectations.
  • Troubleshoot to dive deep to resolve issues and bugs.
  • Partner cross-functionally with engineering and business stakeholders to work through their needs, balancing technical and business priorities to accomplish shared goals; build trusted relationships with peers and stakeholders.

At a minimum we'd like you to have:

  • Bachelor's degree in Computer Science or related engineering field or equivalent experience.
  • 7 years of Salesforce engineering experience, such as Apex, Lightning Web, triggers, SOQL.
  • 5 years of experience with Salesforce Sales, Service and Marketing Cloud Engagement (ExactTarget)
  • Experience integrating Salesforce / SFDC with business applications.

It's preferred if you have:

  • Salesforce Platform Developer II certification.
  • 8 years of experience designing, building, and troubleshooting web-based software, preferably in Apex or Java.
  • Advanced communication skills with a proven track record of owning large-scale projects from end-to-end in a fast-paced environment.
  • Expertise in data management and performance tuning, including handling large data volumes with SQL/SOQL and structuring databases.
  • Deep technical expertise in Salesforce Marketing Cloud (SFMC), including Server-Side JavaScript (SSJS), Journey Builder, and Automation Studio.
  • Experience understanding complex code bases and API design techniques, specifically for building omnichannel communication microservices.

The US base salary range for this full-time position is between $184,800- $203,300 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

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GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.