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From Home Google Fiber Customer Service Jobs (NOW HIRING)

IQ Fiber

Fiber Splicer

Orangeburg, SC · On-site

$24 - $28.50/hr

This role troubleshoots and resolves service issues across OSP distribution fiber, customer ... Place fiber inside customer premises ranging from single-family units to MDU high-rises with ...

IQ Fiber

Fiber Splicer Technician

Dover, DE · On-site

This role troubleshoots and resolves service issues across OSP distribution fiber, customer ... Place fiber inside customer premises ranging from single-family units to MDU high-rises with ...

Google Inc.

Special Projects Manager

Austin, TX · On-site

$153.60 - $169/hr

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... Ensure alignment between various parts of the customer network deployment from design all the way ...

Google Inc.

IT Corporate Senior Systems Engineer

Durham, NC · On-site

$136 - $169/hr

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and ...

GFiber

Field Services Center Manager

Austin, TX · On-site

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... from the central office, remote terminal or hut location to the customer's premise equipment. Eg.

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From Home Google Fiber Customer Service information

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How much do from home google fiber customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for from home google fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a from home Google Fiber Customer Service representative?

From Home Google Fiber Customer Service jobs involve assisting Google Fiber customers with their internet, TV, and phone services from a remote location, typically your home. Employees in these roles handle customer inquiries, troubleshoot technical issues, and help resolve billing or service problems using online tools and communication channels like phone, chat, or email. This position requires strong communication skills, problem-solving abilities, and a reliable internet connection. Training and support are provided by Google Fiber to ensure employees can effectively assist customers while working remotely.

What are the key skills and qualifications needed to thrive as a from home Google Fiber Customer Service representative?

To thrive as a From Home Google Fiber Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required, along with possible training on Google Fiber products. Patience, active listening, and a customer-focused attitude are essential soft skills for providing effective remote support. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and retention for the company.

What are some common challenges faced by remote Google Fiber Customer Service representatives, and how can they be managed?

Remote Google Fiber Customer Service representatives often face challenges such as maintaining clear communication with customers without in-person cues and staying focused in a home environment. To manage these, it's important to set up a dedicated, distraction-free workspace and use company-provided tools like chat and video conferencing to collaborate with team members and supervisors. Regular check-ins, ongoing training, and access to knowledge bases also help remote agents stay informed and resolve customer issues efficiently. Building strong time management skills and proactively seeking support when needed are key to success in this role.

What is the difference between From Home Google Fiber Customer Service vs From Home Internet Support Specialist?

AspectFrom Home Google Fiber Customer ServiceFrom Home Internet Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge of internet services
Work EnvironmentRemote, customer-facing calls and chatsRemote, technical troubleshooting and support
Industry UsageTelecommunications and internet providersInternet service providers and tech companies
Common Search/ComparisonCustomer service roles in fiber internetTechnical support roles for internet services

While both roles involve remote support within the internet industry, From Home Google Fiber Customer Service focuses on customer interactions and service inquiries, whereas From Home Internet Support Specialist emphasizes technical troubleshooting and resolving internet issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for From Home Google Fiber Customer Service jobs?

Cities with the most From Home Google Fiber Customer Service job openings:

What are the most commonly searched types of Google Fiber Customer Service jobs?

The most popular types of Google Fiber Customer Service jobs are:

What states have the most From Home Google Fiber Customer Service jobs?

States with the most job openings for From Home Google Fiber Customer Service jobs include:

From Home Google Fiber Customer Service jobs near you
Infographic showing various From Home Google Fiber Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Outside Sales Representative, Residential (In Person Hiring Event)

Google Inc.

Omaha, NE • On-site

$67 - $73/hr

Other

Posted 4 days ago

Key responsibilities

  • Prospect residential customers by promoting GFiber's internet services.

  • Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.

  • Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies

Job description

Outside Sales Representative, Residential (In Person Hiring Event)

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

We're excited to be hosting an in person hiring event for our Omaha Direct Sales Representative roles!

- Date: September 3, 2026

- Time: You pick the time! (Time slots between 9am - 12pm CT and 1pm - 3pm CT)

- Location: Our GFiber Offices

This is a fantastic opportunity to learn more about our company, the Direct Sales Representative opportunity, and connect directly with our hiring team. We'll be conducting interviews, sharing insights about our company culture, and answering any questions you may have about the application process.

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits!

Role Description

The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

  • Prospect residential customers by promoting GFiber’s internet services.
  • Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
  • Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
  • Partner with team members to ensure a seamless customer experience.
  • Communicate the GFiber value proposition to customers.
  • Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

  • Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
  • A valid driver’s license and access to reliable transportation during the workday.
  • Ability to pass a motor vehicle check that meets company standards.

It's preferred if you have:

  • Experience in sales, account management or customer service.
  • Experience in the ISP or telecom industry.
  • Proficiency in SalesForce or other industry leading lead management software.
  • Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
  • Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form . Our candidate accommodations team will then connect with you to confidentially discuss your options.

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