ZipRecruiter

Log In

1

From Home Google Fiber Customer Service Jobs (NOW HIRING)

GFiber

Senior Application Engineer, OSS

Sunnyvale, CA · On-site

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... customer connectivity monitoring, device telemetry collection and analysis to improve customer ...

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Sterling Heights, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... hear from you. Equal Opportunity Employer We are an Equal Opportunity Employer committed to ...

Triage Partners CA, LLC

Fiber Technician

Paramount, CA · On-site

With exceptional customer focus in mind, we provide a variety of services including fiber and cable ... Ability to dispatch from home * Comprehensive benefits package, including but not limited to ...

GFiber

Backend Engineer, AI Systems

Sunnyvale, CA · On-site

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... This is a hands-on role where you'll own features end-to-end, from design through deployment and ...

GFiber

IT Corporate Senior Systems Engineer

Austin, TX · On-site

$103K - $141K/yr

... and Google Fiber Webpass internet services to homes and businesses across the United States. Our ... This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and ...

previous pagenext page

Showing results 21-40

All Jobsremote JobsTechnology JobsTelecommunications JobsBroadband Technician JobsFrom Home Google Fiber Customer Service Jobs

From Home Google Fiber Customer Service information

See salary details

$9

$18

$26

How much do from home google fiber customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for from home google fiber customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a from home Google Fiber Customer Service representative?

From Home Google Fiber Customer Service jobs involve assisting Google Fiber customers with their internet, TV, and phone services from a remote location, typically your home. Employees in these roles handle customer inquiries, troubleshoot technical issues, and help resolve billing or service problems using online tools and communication channels like phone, chat, or email. This position requires strong communication skills, problem-solving abilities, and a reliable internet connection. Training and support are provided by Google Fiber to ensure employees can effectively assist customers while working remotely.

What are the key skills and qualifications needed to thrive as a from home Google Fiber Customer Service representative?

To thrive as a From Home Google Fiber Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required, along with possible training on Google Fiber products. Patience, active listening, and a customer-focused attitude are essential soft skills for providing effective remote support. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and retention for the company.

What are some common challenges faced by remote Google Fiber Customer Service representatives, and how can they be managed?

Remote Google Fiber Customer Service representatives often face challenges such as maintaining clear communication with customers without in-person cues and staying focused in a home environment. To manage these, it's important to set up a dedicated, distraction-free workspace and use company-provided tools like chat and video conferencing to collaborate with team members and supervisors. Regular check-ins, ongoing training, and access to knowledge bases also help remote agents stay informed and resolve customer issues efficiently. Building strong time management skills and proactively seeking support when needed are key to success in this role.

What is the difference between From Home Google Fiber Customer Service vs From Home Internet Support Specialist?

AspectFrom Home Google Fiber Customer ServiceFrom Home Internet Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge of internet services
Work EnvironmentRemote, customer-facing calls and chatsRemote, technical troubleshooting and support
Industry UsageTelecommunications and internet providersInternet service providers and tech companies
Common Search/ComparisonCustomer service roles in fiber internetTechnical support roles for internet services

While both roles involve remote support within the internet industry, From Home Google Fiber Customer Service focuses on customer interactions and service inquiries, whereas From Home Internet Support Specialist emphasizes technical troubleshooting and resolving internet issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for From Home Google Fiber Customer Service jobs?

Cities with the most From Home Google Fiber Customer Service job openings:

What are the most commonly searched types of Google Fiber Customer Service jobs?

The most popular types of Google Fiber Customer Service jobs are:

What states have the most From Home Google Fiber Customer Service jobs?

States with the most job openings for From Home Google Fiber Customer Service jobs include:

From Home Google Fiber Customer Service jobs near you
Infographic showing various From Home Google Fiber Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Application Engineer, OSS

GFiber

Sunnyvale, CA • On-site

Full-time

Re-posted 16 days ago

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least July 27th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
We are looking for people that are passionate about solving engineering problems to help: enhance fault and outage management, customer connectivity monitoring, device telemetry collection and analysis to improve customer experience, build APIs for internal services to optimize workflows, and integrate new devices.
What we are currently working on:
  • making the OSS ecosystem meet our reliability and performance standards
  • adding the necessary OSS features to make our network engineering and operations teams efficient in managing and monitoring the network
  • building troubleshooting tools

In this role, you'll:
  • Build and launch the new GFiber OSS: feature development, service layer development, end-to-end integration
  • Be responsible for development/configuration/troubleshooting/support on the OSS ecosystem
  • Be a senior person to set direction for and coordinate work of other software engineers and system integrators
  • Participate in joint troubleshooting sessions with multiple teams

At a minimum, we would like you to have:
  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 7 years of combined experience in software engineering using Java/Kotlin & Python.
  • Experience driving complex projects as a Tech Lead.
  • Experience coordinating the execution of software projects across multiple teams: architecture, development, QA

It's preferred if you have:
  • Experience creating and reviewing design for OSS transformational projects including: downstream and upstream integration, dual stack operation, rollout strategy
  • Experience with software development within the Telecommunications / Internet Service Provider industry
  • Proven ability to navigate and deliver projects in dynamic and sometimes unclear environments
  • Experience with end-to-end application troubleshooting.

The US base salary range for this full-time position is between $184,800 - $203,300 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Apply