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Remote Gaming Customer Support Jobs in Rochester, NY

Remote Sales Specialist

Rochester, NY ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Rochester, NY ยท Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Help Desk Support Specialist

Rochester, NY ยท Remote

$25 - $28.85/hr

Serves as the first line of assistance with customers in addressing technical issues. This role ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Entry Level Remote Sales Role

Rochester, NY ยท Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work ... Customer support solutions to the healthcare industry. Our solutions encompass a comprehensive ...

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

Engineering Lead - Remote

Rochester, NY ยท Remote

$105K - $155K/yr

... customers * Foster a collaborative engineering culture that encourages accountability, shared ... Partner with Product, UX, QA, Support, CloudOps, and other engineering teams to prioritize work ...

Engineering Lead - Remote

Rochester, NY ยท On-site +1

$105K - $155K/yr

... customers * Foster a collaborative engineering culture that encourages accountability, shared ... Partner with Product, UX, QA, Support, CloudOps, and other engineering teams to prioritize work ...

Engineering Lead - Remote

Rochester, NY ยท Remote

$105K - $155K/yr

... customers * Foster a collaborative engineering culture that encourages accountability, shared ... Partner with Product, UX, QA, Support, CloudOps, and other engineering teams to prioritize work ...

Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work ... Customer support solutions to the healthcare industry. Our solutions encompass a comprehensive ...

Showing results 21-40

Remote Gaming Customer Support information

See Rochester, NY salary details

$10

$22

$56

How much do remote gaming customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote gaming customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.

What is remote gaming customer support?

Remote gaming customer support refers to professionals who assist players of video games or online gaming platforms with issues, questions, or technical problems, all while working from a remote location. Their duties may include troubleshooting game bugs, helping with account issues, answering gameplay questions, and providing guidance on in-game purchases. They typically communicate with customers via live chat, email, or phone, and are expected to have strong knowledge of the games and platforms they support. Working remotely allows these support agents to assist gamers from anywhere, often across different time zones. This role helps gaming companies maintain positive player experiences and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a remote gaming customer support representative?

To thrive as a Remote Gaming Customer Support representative, you need strong problem-solving abilities, excellent written and verbal communication skills, and a thorough understanding of gaming platforms or products. Familiarity with customer support ticketing systems (like Zendesk or Freshdesk), live chat tools, and basic troubleshooting protocols is typically required. Outstanding patience, empathy, and the ability to remain calm under pressure help you build rapport and resolve customer issues effectively. These skills ensure players receive timely, accurate assistance, fostering positive user experiences and customer loyalty.

What are some typical challenges faced by remote gaming customer support representatives, and how can they be managed effectively?

Remote Gaming Customer Support representatives often encounter challenges such as handling high volumes of support requests during peak times, addressing technical issues across multiple gaming platforms, and maintaining clear communication despite language or cultural differences. To manage these effectively, it's important to stay organized, make use of comprehensive knowledge bases, and communicate professionally and empathetically with players. Regular training and collaboration with technical teams can also help resolve complex issues more efficiently and keep you updated on new game features or policies.

What is the difference between Remote Gaming Customer Support vs Remote Casino Dealer?

AspectRemote Gaming Customer SupportRemote Casino Dealer
CredentialsCustomer service experience, basic gaming knowledgeGaming certifications, dealer training
Work EnvironmentHome office, online chat, email, phoneHome setup, live video streaming
Employer & IndustryOnline gaming companies, casinosOnline casinos, live dealer platforms
Common Search & ComparisonCustomer support roles in gamingDealer roles in online gaming

Remote Gaming Customer Support and Remote Casino Dealer roles both operate within the online gaming industry but differ in responsibilities and required skills. Customer support focuses on assisting players via chat, email, or phone, while dealers manage live gaming sessions. Understanding these differences helps job seekers find the right role aligned with their skills and interests.

What job categories do people searching Remote Gaming Customer Support jobs in Rochester, NY look for?

The top searched job categories for Remote Gaming Customer Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Gaming Customer Support jobs?

Cities near Rochester, NY with the most Remote Gaming Customer Support job openings:

Infographic showing various Remote Gaming Customer Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,554 per year, or $22.9 per hour.

Remote Sales Specialist

HSS Careers

Rochester, NY โ€ข Remote

$69K - $150K/yr

Full-time

Medical, Dental

Posted 4 days ago


Job description

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income.

About the Opportunity

We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership.

Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families.

Role Overview

As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income.

Responsibilities
  • Contact qualified leads to schedule virtual client appointments

  • Conduct virtual benefit consultations and present customized protection solutions

  • Guide clients through the enrollment process with professionalism and care

  • Build lasting client relationships that support long-term retention

  • Work closely with your manager through ongoing coaching and development

  • Consistently improve your skills through training and mentorship

Qualifications

Required

  • Laptop or desktop computer with a working camera

  • Life insurance license or willingness to obtain one

  • Basic computer proficiency and comfort working remotely

  • Must reside in the United States or Canada

  • Professional communication skills and a reliable internet connection

Preferred

  • Previous sales or customer service experience

  • Strong interpersonal and relationship-building skills

  • Coachable, self-motivated, and goal-oriented mindset

  • Passion for helping others and delivering exceptional client experiences

Compensation and Benefits

Average first-year earnings: $69,000 through commissions and bonuses

Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities

Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement.

Key Benefits

  • 100% remote work-from-home career

  • Flexible scheduling within a career-focused environment

  • High-quality leads provided - no cold calling friends or family

  • Comprehensive medical, dental, and prescription benefits

  • Unionized position with stock options

  • Ongoing training, coaching, and mentorship from experienced leaders

  • Leadership advancement and management opportunities

  • Collaborative virtual team culture with ongoing recognition and support

How to Apply

If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.