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Remote Front Desk Jobs in Reston, VA (NOW HIRING)

System One

Service Desk Coordinator

Vienna, VA · Remote

Work Model: Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

New

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Help Desk Specialist

Vienna, VA · Remote

$20 - $25/hr

Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Vienna, VA · Remote

Work Model: Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

New

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk Coordinator

Merrifield, VA · Remote

Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

Ntiva

Service Desk Technician II

Mclean, VA · Remote

S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced ... This is a remote position; however, team members should be willing and able to travel if the need ...

Ntiva

Service Desk Technician II

Mclean, VA · On-site +1

S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced ... This is a remote position; however, team members should be willing and able to travel if the need ...

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Remote Front Desk information

See Reston, VA salary details

$10

$18

$26

How much do remote front desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote front desk in Reston, VA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.25 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Reston, VA?

The most popular types of Front Desk jobs in Reston, VA are:

What are popular job titles related to Remote Front Desk jobs in Reston, VA?

For Remote Front Desk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Front Desk jobs in Reston, VA look for?

The top searched job categories for Remote Front Desk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Front Desk jobs?

Cities near Reston, VA with the most Remote Front Desk job openings:

Remote Front Desk jobs near you

Service Desk Coordinator

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and emails • Leverage resources to resolve technical issues timely • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities • Escalate requests outside of your scope when necessary • Attend weekly staff/mentor meetings • Remain cognizant of adherence to help promote business unit success • Adhere to ETS practices, policies, and procedures • Perform other related duties as assigned or appropriate

Requirements • Knowledge and understanding of the information technology field • Basic skill troubleshooting and resolving technical problems • Exposure to enterprise systems and IT terminology • Exposure to solving routine or standard administrative, operational, or system problems and issues • Effective verbal and written communication skills • Ability to leverage finesse/soft skills when interacting with end users • Basic organizational, planning, and time management skills • Ability to handle multiple tasks simultaneously with a high degree of accuracy • Ability to work independently and in a team environment • Desired - 3+ years of Tier 1 support and capabilities or similar • Desired - Call Center or front-line customer support experience • Desired - Knowledge of client operations, policies, and procedures • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced environment • Desired - Familiar with ticketing software (ServiceNow) would be a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M2 #LI-EL1

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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