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Senior Front Desk Jobs in Reston, VA (NOW HIRING)

Front Desk Associate

Fairfax, VA · On-site

$18 - $21/hr

Woodleigh Chase by Erickson Senior Living Join our team as a Front Desk Associate, a crucial role within our community. As the first point of contact for residents, family members, and candidates ...

Ashby Ponds by Erickson Senior Living Join our team as a Front Desk Associate which play a crucial role within our Senior Living Community in Ashburn, VA. As the first point of contact for residents ...

Woodleigh Chase by Erickson Senior Living Join our team as a Front Desk Associate, a crucial role within our community. As the first point of contact for residents, family members, and candidates ...

Greenspring Village by Erickson Senior Living Be the friendly face everyone remembers! As a Front Desk Associate , you'll play a key role in creating a warm, inviting experience for residents ...

We're seeking friendly, customer-focused front desk associates who are passionate about creating ... Potential to grow into a more senior operations role

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Senior Front Desk information

See Reston, VA salary details

$10

$18

$26

How much do senior front desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for senior front desk in Reston, VA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Senior Front Desk vs Front Desk Clerk?

AspectSenior Front DeskFront Desk Clerk
CredentialsHigh school diploma, experience in customer service, possibly some administrative skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilities, requiring supervisory or advanced customer service rolesHotels, small offices, retail settings, performing basic front desk duties
ResponsibilitiesOverseeing front desk operations, supervising staff, handling complex guest issuesChecking in guests, answering phones, basic administrative tasks

While both roles involve front desk duties, a Senior Front Desk typically has more experience, handles supervisory tasks, and manages complex guest interactions, whereas a Front Desk Clerk performs basic check-in/check-out and customer service functions.

What are some common challenges faced by Senior Front Desk staff, and how can they be effectively managed?

Senior Front Desk staff often juggle multiple responsibilities, including managing guest relations, coordinating with housekeeping and maintenance, and handling unexpected situations such as overbookings or guest complaints. A common challenge is balancing excellent customer service with administrative duties, especially during peak hours. Effective time management, clear communication, and staying calm under pressure are key to overcoming these challenges. Many organizations provide training and support resources to help Senior Front Desk staff excel in their roles and prepare for advancement into management positions.

What are the key skills and qualifications needed to thrive as a Senior Front Desk, and why are they important?

To thrive as a Senior Front Desk, you need strong organizational skills, attention to detail, customer service expertise, and typically a high school diploma or equivalent. Familiarity with property management systems, booking software, and office communication tools is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you excel in guest interactions and team coordination. These skills ensure efficient front desk operations, positive guest experiences, and smooth communication within the organization.

What are Senior Front Desk positions?

Senior Front Desk positions refer to experienced roles within the front desk or reception area of an organization, such as a hotel, office, or medical facility. Individuals in these roles typically oversee daily operations, assist with guest or client inquiries, train new staff, and ensure a high standard of customer service. They may also handle administrative tasks, scheduling, and conflict resolution. Senior Front Desk employees act as a key point of contact between guests, staff, and management, helping ensure smooth and efficient front desk operations.
What are the most commonly searched types of Front Desk jobs in Reston, VA? The most popular types of Front Desk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Senior Front Desk jobs? Cities near Reston, VA with the most Senior Front Desk job openings:
Senior Front Desk Receptionist

Senior Front Desk Receptionist

Ricoh USA, Inc.

Washington, DC

$17 - $21.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago


Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

64th of 155 rated electronics manufacturers


Job description

Senior Legal Receptionist & Switchboard

Legal Receptionist & Switchboard

Position Profile

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

Job Duties and Responsibilities

  • Greets the public
  • Distributes name badges to visitors, temporary employees, etc.
  • Schedules meeting rooms for all
  • Answers and transfers calls from all over the United States
  • Participates enthusiastically in company and community service events
  • Performs light administrative duties
  • Performs PC support and administrative duties as needed
  • Acts as a model for Vision, Values, and Mission
  • Builds professional relationships with customers and other teams
  • Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
  • Responsible for updating the automated messaging center daily
  • Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
  • Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
  • Performs other duties as assigned
 

Qualifications (Education, Experience and Certifications)

Typically Requires:

  • High school diploma or equivalent
  • 1-3 years of prior switchboard experience
 

Knowledge, Skills and Abilities

  • Excellent organizational and communication skills
  • MS Office Suite experience, specifically Word and Excel
  • Excellent customer service skills
  • Flexibility and ability to work in a team environment
  • Good communication skills
 

Working Conditions, Mental and Physical Demands

  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
  • Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
  • Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
  • Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What Ricoh employees say

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