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Senior Front Desk Jobs in Reston, VA (NOW HIRING)

Varnish Lane

Front Desk Host

Washington, DC · On-site

$15.75 - $21.25/hr

Varnish Lane Front Desk Associate Founded in Washington DC, Varnish Lane has grown over the past ... Potential to grow into a more senior operations role

MedVanta

CT Front Desk Recep

Bethesda, MD · On-site

$16 - $20.75/hr

Front Desk Receptionist Position Summary/Scope of Responsibility MedVanta is the nation's largest ... Liaise with executive, senior office, and client personnel as needed to provide support with ...

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Erickson

Receptionist / Front Desk Associate

Ashburn, VA · On-site

$17 - $19/hr

Ashby Ponds by Erickson Senior Living The Front Desk Associate plays a key role in creating a warm, welcoming, and service focused experience for residents, visitors, and team members. This position ...

Erickson

Front Desk Associate

Springfield, VA · On-site

$17 - $19/hr

Greenspring Village by Erickson Senior Living Be the friendly face everyone remembers! As a Front Desk Associate , you'll play a key role in creating a warm, inviting experience for residents ...

MedVanta

CT Front Desk Recep

Bethesda, MD · On-site

$16 - $20.75/hr

The Front Desk Receptionist serves as an initial professional and welcoming representative of ... Liaise with executive, senior office, and client personnel as needed to provide support with ...

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Senior Front Desk information

See Reston, VA salary details

$10

$18

$26

How much do senior front desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for senior front desk in Reston, VA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.25 per hour, depending on experience, location, and employer.

What is a senior front desk?

Senior Front Desk positions refer to experienced roles within the front desk or reception area of an organization, such as a hotel, office, or medical facility. Individuals in these roles typically oversee daily operations, assist with guest or client inquiries, train new staff, and ensure a high standard of customer service. They may also handle administrative tasks, scheduling, and conflict resolution. Senior Front Desk employees act as a key point of contact between guests, staff, and management, helping ensure smooth and efficient front desk operations.

What are the key skills and qualifications needed to thrive as a senior front desk?

To thrive as a Senior Front Desk, you need strong organizational skills, attention to detail, customer service expertise, and typically a high school diploma or equivalent. Familiarity with property management systems, booking software, and office communication tools is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you excel in guest interactions and team coordination. These skills ensure efficient front desk operations, positive guest experiences, and smooth communication within the organization.

What are some common challenges faced by senior front desk staff, and how can they be effectively managed?

Senior Front Desk staff often juggle multiple responsibilities, including managing guest relations, coordinating with housekeeping and maintenance, and handling unexpected situations such as overbookings or guest complaints. A common challenge is balancing excellent customer service with administrative duties, especially during peak hours. Effective time management, clear communication, and staying calm under pressure are key to overcoming these challenges. Many organizations provide training and support resources to help Senior Front Desk staff excel in their roles and prepare for advancement into management positions.

What is the difference between Senior Front Desk vs Front Desk Clerk?

AspectSenior Front DeskFront Desk Clerk
CredentialsHigh school diploma, experience in customer service, possibly some administrative skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilities, requiring supervisory or advanced customer service rolesHotels, small offices, retail settings, performing basic front desk duties
ResponsibilitiesOverseeing front desk operations, supervising staff, handling complex guest issuesChecking in guests, answering phones, basic administrative tasks

While both roles involve front desk duties, a Senior Front Desk typically has more experience, handles supervisory tasks, and manages complex guest interactions, whereas a Front Desk Clerk performs basic check-in/check-out and customer service functions.

How much is the salary of a senior front desk?

The salary of a senior front desk employee typically ranges from $35,000 to $50,000 per year, depending on location, experience, and the industry. They often require strong customer service skills and familiarity with front desk software or office management tools.

What are the most commonly searched types of Front Desk jobs in Reston, VA?

The most popular types of Front Desk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Senior Front Desk jobs?

Cities near Reston, VA with the most Senior Front Desk job openings:

Senior Front Desk jobs near you

Front Desk Receptionist

Waterstone at Wellesley

Washington, DC • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Front Desk Concierge/Receptionist

Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Lexington! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!

Part-time, 8am-2pm every other Saturday, Sunday, Monday (15 hours per week). Opportunities available for more hours.

What Makes Bridges a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

  • Medical Plans and Dental Plans with Blue Cross Blue Shield
  • Vision Plan
  • Flexible Spending Accounts
  • 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
  • $50,000 Life Insurance Policy
  • VOYA Voluntary Benefits Critical Illness and Accident
  • Verizon Cell phone Discount
  • Wishbone Pet Insurance Discount
  • Training and Growth Opportunities
  • Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
  • Free Parking
  • $1,500 Refer a Friend Bonus Incentive

Responsibilities

  • The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
  • The front desk concierge works with families and liaisons between department managers.

Qualifications

  • Candidates must be pleasant, able to work with others and some office experience helpful.
  • Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
  • Computer and phone experience required.
  • Some experience in a Senior Living or Assisted Living community is helpful.
  • This is an entry level position.
  • Hospitality experience a plus.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

“I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”

– Eileen, Dietary Aide at Bridges ® Nashua

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Bridges by EPOCH at Lexington 56 Watertown St Lexington, MA 02421

Pay rate: $19.00 per hour

Walk-In's Welcome!

www.epochsl.com

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges® by EPOCH is New England's largest stand-alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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