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Remote Follow Up Representative Jobs (NOW HIRING)

Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound ... Confirm, schedule, and reschedule appointments, as necessary. * Follow up with patients on ...

GIA Legacy Planning

Sales Representative- Remote Work Location: Remote Position/Work from Home Job Type: Full-Time ... Educate clients on available policies and coverage options * Follow up with prospects to close ...

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Remote Follow Up Representative information

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$24.5K

$44.2K

$77K

How much do remote follow up representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote follow up representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Remote Follow Up Representative?

A Remote Follow Up Representative is a customer service professional who works from a remote location to contact clients or customers, typically to provide updates, gather feedback, or resolve issues after an initial interaction. Their main responsibilities often include making follow-up calls or sending emails, ensuring customer satisfaction, and updating records with new information. They play a key role in maintaining positive relationships between a business and its customers, helping to address concerns and improve service quality. This role often requires strong communication skills, attention to detail, and the ability to work independently.

What is the difference between Remote Follow Up Representative vs Customer Service Agent?

AspectRemote Follow Up RepresentativeCustomer Service Agent
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, often basic certifications
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, depending on company
Industry UsageCommon in healthcare, insurance, and tech sectorsWidespread across retail, telecom, and service industries

Both roles involve customer interaction, but Remote Follow Up Representatives focus on following up with clients post-interaction to ensure satisfaction or resolve issues, often requiring specific industry knowledge. Customer Service Agents handle general inquiries and support, typically with broader responsibilities. The main difference lies in the scope and focus of their follow-up tasks.

What are the key skills and qualifications needed to thrive as a Remote Follow Up Representative, and why are they important?

To thrive as a Remote Follow Up Representative, you need strong communication skills, attention to detail, and experience with customer service or administrative roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is typically required. Excellent time management, problem-solving, and the ability to work independently are essential soft skills for excelling remotely. These skills ensure efficient follow-up processes, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by Remote Follow Up Representatives and how can they be overcome?

Remote Follow Up Representatives often encounter challenges such as managing time effectively across different time zones, maintaining clear communication without face-to-face interaction, and staying organized with multiple follow-up tasks. To overcome these, it's helpful to use digital scheduling tools, establish consistent routines, and proactively communicate with both clients and team members. Regular check-ins and utilizing task management software can also help ensure that follow-up actions are completed on time and nothing falls through the cracks.
More about Remote Follow Up Representative jobs
What cities are hiring for Remote Follow Up Representative jobs? Cities with the most Remote Follow Up Representative job openings:
What are the most commonly searched types of Follow Up Representative jobs? The most popular types of Follow Up Representative jobs are:
What states have the most Remote Follow Up Representative jobs? States with the most job openings for Remote Follow Up Representative jobs include:
What job categories do people searching Remote Follow Up Representative jobs look for? The top searched job categories for Remote Follow Up Representative jobs are:
Remote Follow Up Representative jobs near you
Infographic showing various Remote Follow Up Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Patient Accounting Representative, PBO Follow Up, First Shift, Full Time, Remote

Patient Accounting Representative, PBO Follow Up, First Shift, Full Time, Remote

UC Health

Cincinnati, OH • On-site, Remote

$17.25 - $22.75/hr

Full-time

Posted 24 days ago

UC Health (Cincinnati) rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

484th of 870 rated healthcare providers

Job description

Job Description
Under the direction of the Revenue Cycle Manager and Supervisor, the Patient Account Representative is responsible for monitoring insurance claims due to no response, pending response, denial and appeal, and proactively resolve balances billed to insurance carriers by way of accurate claim adjudication. This position may also evaluate and resolve under or over payments and requests for refund from insurance carriers and other duties as assigned.
A demonstrated knowledge of the Healthcare Revenue Cycle is required with experience in medical billing and/or insurance reimbursement methods. Prior experience in the Physician Revenue Cycle.
LOCATION AND YEARS OF EXPERIENCE:
While the position is primarily remote (work from home), on occasion it may be required to work in a normal office environment or travel to the various hospitals and work locations will be necessary. Work hours may vary from time to time depending upon the needs of the business. Regular and predictable attendance is required for this position for both remote and in office duties
Responsibilities
Knowledge Required:
Understanding of Healthcare Revenue Cycle
Understanding of the CMS-1500 claim form and required components
Understanding of basic coding requirements of the CMS-1500 claim form.
Ability to read and understand the Insurance Explanation of Benefits
Qualifications
Minimum Required: High School Diploma or GED | LICENSE & CERTIFICATION: N/A.
Minimum Required: 2 years in a Healthcare Revenue Cycle with demonstrated knowledge of coding concepts, medical billing, insurance reimbursement methods and/or Follow-up of unpaid, underpaid, payment reversal or denied claims. Experience with Epic Revenue Cycle or other HealthCare operating system applications. Experience in various Payer Portals and searching regulatory systems.
Experience in Physician Revenue Cycle preferred.
REQUIRED -
Comprehensive understanding of the Healthcare Revenue Cycle. Experience with basic Medicare, Medicaid and Commercial billing, coding, and compliance rules. Application of analysis methods. Application of effective research and organizational skills. Experience with MS suite of products with emphasis in Excel.
SKILLS: To be successful in this role, the following skills should be present:
  • Ability to self-manage & work independently in a remote environment using successful organizational methods.
  • Ability to prioritize tasks in a fast paced and occasional stressful environment.
  • Demonstrated verbal and written communication skill. Incorporates acceptable email etiquette.
  • Analytical and problem-solving; possessing good judgement and capable of making occasional independent decisions based on provided report requirements.
  • Flexible. Willing to accept changing demands. Works well under pressure in a diplomatic and expeditious manner.
  • Team oriented. Works professionally and cooperatively with others.
  • Attention to detail: Consistently practices accurate documentation. Records research and actions thoroughly in an abbreviated, comprehensive manner.
  • Computer literate. Comfortable with learning and using software applications.

What UC Health (Cincinnati) employees say

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Benefits

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About UC Health

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We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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