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Remote Five9 Platform Administrator Jobs in Raleigh, NC

TaxSlayer

Salesforce Administrator

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work Location & Schedule This is a fully remote position . Team members work remotely while ... Our user-friendly platform offers an intuitive interface that guides customers through the tax ...

GFL Environmental

Benefits Administrator

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hands-on experience navigating HRIS platforms (GFL utilizes Workday) and a strong proficiency in ... Prior experience managing multi-state benefits or handling leave administration for a remote ...

Hansoninc

Deputy CAD Administrator

Raleigh, NC · On-site +1

$50/hr

  • Medical

  • Retirement

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... Support cross-discipline coordination and data exchange between CAD platforms. Continuous ...

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All JobsFive9 Platform Administrator JobsRemote Five9 Platform Administrator JobsRemote Five9 Platform Administrator Jobs in Raleigh, NC

Remote Five9 Platform Administrator information

See Raleigh, NC salary details

$39.9K

$86.4K

$133.7K

How much do remote five9 platform administrator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote five9 platform administrator in Raleigh, NC is $86,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $101,100.00 per year, depending on experience, location, and employer.

What is a remote Five9 platform administrator?

A Remote Five9 Platform Administrator is an IT professional responsible for managing, configuring, and supporting the Five9 cloud-based contact center software from a remote location. Their duties include setting up user accounts, maintaining system integrations, troubleshooting technical issues, and ensuring optimal performance of the Five9 platform. They collaborate with contact center managers and IT teams to implement workflow changes, customize reporting, and maintain data security. Working remotely, they must have strong communication skills and a deep understanding of cloud telephony and contact center operations.

What are the key skills and qualifications needed to thrive as a remote Five9 platform administrator?

To thrive as a Remote Five9 Platform Administrator, you need expertise in cloud-based contact center solutions, call routing strategies, and a strong understanding of telephony systems, typically supported by experience in IT or telecommunications. Familiarity with the Five9 platform, including its configuration tools, reporting features, and possible Five9 Administrator certification, is highly beneficial. Excellent problem-solving, communication, and remote collaboration skills help administrators efficiently address issues and support distributed teams. These skills are crucial for ensuring seamless contact center operations, maximizing system uptime, and delivering reliable technical support from a remote environment.

What are some common challenges faced by remote Five9 platform administrators, and how can they be addressed?

Remote Five9 Platform Administrators often face challenges such as troubleshooting complex call routing issues, managing user permissions across distributed teams, and staying up-to-date with platform updates and integrations. Effective communication with IT, operations, and end-users is essential for resolving technical problems quickly. Regular training, proactive monitoring, and leveraging Five9 support resources can help administrators stay efficient and ensure system reliability in a remote environment.

What is the difference between Remote Five9 Platform Administrator vs Remote Cisco UCCE Engineer?

AspectRemote Five9 Platform AdministratorRemote Cisco UCCE Engineer
CertificationsFive9 certifications, general IT/network certificationsCisco certifications (CCNA, CCNP), UC certifications
Work EnvironmentCloud-based contact center platforms, remote supportContact center infrastructure, remote network and system support
Industry UsageContact center solutions, customer service industriesEnterprise contact centers, large-scale customer support

The Remote Five9 Platform Administrator primarily manages cloud-based contact center systems, focusing on Five9 platform configurations and support. In contrast, the Remote Cisco UCCE Engineer specializes in enterprise-level Cisco contact center infrastructure, including network and system integration. Both roles require technical certifications and support remote work environments, but they serve different platforms and industry needs.

What are popular job titles related to Remote Five9 Platform Administrator jobs in Raleigh, NC?

For Remote Five9 Platform Administrator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Five9 Platform Administrator jobs in Raleigh, NC look for?

The top searched job categories for Remote Five9 Platform Administrator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Five9 Platform Administrator jobs?

Cities near Raleigh, NC with the most Remote Five9 Platform Administrator job openings:

Remote Five9 Platform Administrator jobs near you
Infographic showing various Remote Five9 Platform Administrator job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% Internship, 91% Full Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $86,444 per year, or $41.6 per hour.

Systems Engineer III - Containers (Remote)

First Citizens Bank

Raleigh, NC • Remote

$140K - $170K/yr

Full-time

Posted 2 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role open for multiple markets across the United States.

We are seeking a skilled and motivated Systems Engineer III- OpenShift/Kubernetes platform Administrator to build, administer, and optimize enterprise OpenShift container platforms. This role is responsible for building, automate, maintaining highly available OpenShift clusters, automating infrastructure operations, ensuring platform security, and supporting application teams deploying cloud-native workloads. 

The ideal candidate will have strong experience in Red Hat OpenShift, Kubernetes, Linux administration, automation, and troubleshooting. The individual will work closely with DevOps, Cloud, Security, and Application Development teams to deliver reliable and scalable container platform services. 


Responsibilities

OpenShift Platform Administration 

  • Install, configure, administer, and support Red Hat OpenShift Container Platform (OCP) clusters. 
  • Perform cluster lifecycle management, including upgrades, patching, maintenance, and capacity planning. 
  • Monitor cluster health, performance, and resource utilization. 
  • Manage OpenShift components including:  
  • Worker Nodes, Control Plane Nodes, Operators, Ingress Controllers, Routes, Projects/Namespaces, Persistent Storage 
  • Troubleshoot and resolve platform-related incidents and service disruptions. 

Kubernetes Administration 

  • Support Kubernetes workloads running on OpenShift clusters. 
  • Configure and manage deployments, services, ingress, networking, and storage. 
  • Monitor containerized applications and platform services. 
  • Analyze and resolve pod, node, networking, and storage issues. 
  • Implement workload optimization and resource management best practices. 

Linux Systems Engineering 

  • Administer and support Red Hat Enterprise Linux (RHEL) servers. 
  • Perform server provisioning, patching, hardening, and performance tuning. 
  • Monitor operating system health and security compliance. 
  • Support virtualization and infrastructure environments hosting OpenShift platforms. 

Automation & DevOps 

  • Develop and maintain Infrastructure as Code (IaC) solutions using:  
  • Terraform, Ansible, Helm, Git 
  • Automate routine administrative and operational tasks. 
  • Support CI/CD platform integrations and deployment automation. 
  • Assist development teams with application onboarding and deployment activities. 

Security & Compliance 

  • Implement and maintain security controls for OpenShift clusters. 
  • Configure Role-Based Access Control (RBAC) and security policies. 
  • Manage secrets and certificate lifecycle processes. 
  • Support vulnerability remediation and compliance initiatives. 
  • Collaborate with security teams to ensure adherence to enterprise standards. 

Monitoring & Operational Support 

  • Monitor platform availability and performance using enterprise monitoring tools. 
  • Configure alerts, dashboards, and reporting metrics. 
  • Participate in on-call support and incident response activities. 
  • Perform root cause analysis and implement corrective actions. 
  • Maintain operational runbooks and technical documentation. 

Qualifications

Bachelor's Degree and 4 years of experience in cloud engineering OR High School Diploma or GED and 8 years of experience in cloud engineering

  • 5+ years of systems engineering or infrastructure administration experience. 
  • 3+ years of hands-on OpenShift and Kubernetes administration experience. 
  • Experience supporting production container platforms in enterprise environments. 
  • Strong Linux system administration background. 

Technical Skills 

Container Platforms 

  • Red Hat OpenShift Container Platform (OCP) or any Kubernetes flavours 
  • Docker/Container Runtime Technologies 
  • OpenShift/kubernetes Operators 
  • OpenShift Pipelines, GitOps, ArgoCD 

Operating Systems 

  • Red Hat Enterprise Linux (RHEL), Linux Performance Tuning, Linux Security Hardening 
  • Shell Scripting 

Automation & Configuration Management 

  • Ansible, Terraform, Helm, Git, Bash/Python scripting 

Cloud & Infrastructure 

  • AWS, Azure, or Google Cloud Platform 
  • Virtualization technologies such as VMware 
  • Infrastructure provisioning and management 

Networking 

  • TCP/IP, DNS, Load Balancers, SSL/TLS Certificates, Network Policies, Routing and Firewall Concepts 

Monitoring & Logging 

  • Dynatrace/AppDynamics, Prometheus, Grafana 
  • Splunk, ELK/EFK Stack 
  • OpenShift Monitoring Stack 

Preferred Certifications 

  • Red Hat Certified OpenShift Administrator 
  • Red Hat Certified Engineer (RHCE) 
  • Certified Kubernetes Administrator (CKA) 
  • Certified Kubernetes Application Developer (CKAD) 
  • Red Hat Certified Specialist in Containers and Kubernetes 
  • AWS, Azure, or GCP Cloud Certifications 

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $140,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in cloud engineering OR High School Diploma or GED and 8 years of experience in cloud engineering

  • 5+ years of systems engineering or infrastructure administration experience. 
  • 3+ years of hands-on OpenShift and Kubernetes administration experience. 
  • Experience supporting production container platforms in enterprise environments. 
  • Strong Linux system administration background. 

Technical Skills 

Container Platforms 

  • Red Hat OpenShift Container Platform (OCP) or any Kubernetes flavours 
  • Docker/Container Runtime Technologies 
  • OpenShift/kubernetes Operators 
  • OpenShift Pipelines, GitOps, ArgoCD 

Operating Systems 

  • Red Hat Enterprise Linux (RHEL), Linux Performance Tuning, Linux Security Hardening 
  • Shell Scripting 

Automation & Configuration Management 

  • Ansible, Terraform, Helm, Git, Bash/Python scripting 

Cloud & Infrastructure 

  • AWS, Azure, or Google Cloud Platform 
  • Virtualization technologies such as VMware 
  • Infrastructure provisioning and management 

Networking 

  • TCP/IP, DNS, Load Balancers, SSL/TLS Certificates, Network Policies, Routing and Firewall Concepts 

Monitoring & Logging 

  • Dynatrace/AppDynamics, Prometheus, Grafana 
  • Splunk, ELK/EFK Stack 
  • OpenShift Monitoring Stack 

Preferred Certifications 

  • Red Hat Certified OpenShift Administrator 
  • Red Hat Certified Engineer (RHCE) 
  • Certified Kubernetes Administrator (CKA) 
  • Certified Kubernetes Application Developer (CKAD) 
  • Red Hat Certified Specialist in Containers and Kubernetes 
  • AWS, Azure, or GCP Cloud Certifications 

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $140,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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