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Remote Field Service Engineer Jobs (NOW HIRING)

Deutz

Remote Field Service Technician III

Columbus, OH · On-site +1

The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving ...

Addison Group

Field Service Engineer

Houston, TX · Remote

$40 - $50/hr

Field Service Engineer - Marine Diesel Engines Location: Houston, TX Compensation: $40.00 - $50.00 ... Willingness to travel extensively (50%+) including international and remote locations * Ability to ...

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Remote Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do remote field service engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

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Remote Field Service Engineer jobs near you
Infographic showing various Remote Field Service Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO)

Remote

United Imaging Healthcare Solutions
Health Care and Social Assistance • 1 - 5K employees
Learn more about United Imaging Healthcare Solutionsexternal

Other

Re-posted 19 days ago

Job description

Remote Field Service Engineer

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Duties & Responsibilities

  • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry
  • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products
  • Embrace new technology while leveraging core strengths in customer service and service support
  • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market
  • Continually build competence in providing technical assistance and support to our customers
  • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction
  • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region
  • Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.

Requirements

This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position.

Education

  • Associate degree in technical field and/or equivalent experience preferred

Experience

  • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred
  • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems
  • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity;

Required Skills or Attributes

  • Strong customer communication skills with ability to effectively communicate both verbally and in writing
  • Demonstrated ability to contribute to a team environment focused on customer success
  • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;
  • Valid driver's license and good driving record required;
  • Willingness to travel extensively (at least 75%) as needed for customer support and training.

Diversity, Equity, and Inclusion

United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

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