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Remote Field Service Engineer Jobs in Alabama (NOW HIRING)

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

New

Diebold Nixdorf

Field Service Technician

Mobile, AL · Remote

Driver's license and driving record that satisfies DN's fleet requirements. #LI-TD2 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or in ...

Sbdinc

$67K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field Service Technician - Industrial Bandsaws - Remote Pennsylvania, US Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with ...

Xylem

Senior Field Service Technician

Selma, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Xylem is looking for a Senior Field Service Technician to report to our Selma, AL location and service our water treatment equipment. What your day will look like as a Field Service Technician The ...

Autocar, LLC

Vice President of Sales

Birmingham, AL · Remote

The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...

KEYENCE

Field Application Engineer '27

Birmingham, AL · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... field visits when required. If you have a successful track record and thrive on challenges in a ...

Autocar, LLC

Vice President of Sales

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...

GVW Group, LLC

Vice President of Sales

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...

Autocar, LLC

Vice President of Sales

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...

Autocar, LLC

Vice President of Sales

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ... the outstanding service our clients deserve. Plus, we offer the stability of being a growing ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Alabama

Remote Field Service Engineer information

See Alabama salary details

$13

$26

$41

How much do remote field service engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote field service engineer in Alabama is $26.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $32.02 per hour, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What are the most commonly searched types of Field Service Engineer jobs in Alabama?

The most popular types of Field Service Engineer jobs in Alabama are:

What are popular job titles related to Remote Field Service Engineer jobs in Alabama?

For Remote Field Service Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in Alabama look for?

The top searched job categories for Remote Field Service Engineer jobs in Alabama are:

Remote Field Service Engineer jobs near you
Infographic showing various Remote Field Service Engineer job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,451 per year, or $26.7 per hour.

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 22 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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