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Overnight Field Service Engineer Jobs in Alabama

North American Construction Services, Ltd. is hiring a permanent Field Service Engineer to join our team in Pinson, AL. North American Construction Services (HQ: Pinson/Birmingham, AL) is a dynamic ...

North American Construction Services, Ltd. is hiring a permanent Field Service Engineer to join our team in Pinson, AL. North American Construction Services (HQ: Pinson/Birmingham, AL) is a dynamic ...

The Biomed Field Service Engineer II is a field based position covering the greater Birmingham area. You must live in the territory. This position is eligible for a company vehicle with personal use ...

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Overnight Field Service Engineer information

What is the difference between Overnight Field Service Engineer vs Field Service Technician?

AspectOvernight Field Service EngineerField Service Technician
CredentialsTechnical certifications, relevant technical degreesTechnical certifications, relevant technical degrees
Work EnvironmentOn-site, often remote locations, sometimes overnight shiftsOn-site, customer locations, regular hours
Industry UsageTelecommunications, industrial equipment, manufacturingElectronics, appliances, machinery
Common Search IntentNight shifts, remote troubleshooting, specialized repairDaytime repairs, routine maintenance

Overnight Field Service Engineers and Field Service Technicians share similar technical skills and certifications. However, Overnight Field Service Engineers typically work during night shifts, often in remote or challenging environments, focusing on complex repairs. Field Service Technicians usually work during regular hours, handling routine maintenance and repairs at customer sites. Both roles are essential in industries like telecommunications and manufacturing, but their work schedules and environment differ significantly.

What are the most commonly searched types of Field Service Engineer jobs in Alabama?

The most popular types of Field Service Engineer jobs in Alabama are:

What are popular job titles related to Overnight Field Service Engineer jobs in Alabama?

For Overnight Field Service Engineer jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Overnight Field Service Engineer jobs?

Cities in Alabama with the most Overnight Field Service Engineer job openings:

Field Service Engineer

Madison, AL • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 14 days ago


Job description

Job Title: Field Service Engineer – Access Control Support Analyst


Role Summary

The Field Service Engineer provides critical technical support and system maintenance for the ASD Service Desk Commissioning Team. This individual is responsible for managing access control and video surveillance infrastructure, ensuring system integrity, and guiding clients through complex technical resolutions.


Core Responsibilities
  • System Maintenance & Support: Install, update, and maintain Access Control systems, CCTV cameras, and related hardware.

  • Technical Troubleshooting: Capture client issues via phone or ticketing systems and guide them through effective resolution.

  • Field Coordination: Direct onsite technicians to support various technical solutions and provide remote guidance for system installations.

  • Programming: Program panels using tools such as RPS, Compass, and QuickLoader, as well as managing cloud-based GUI programming.

  • Collaboration: Work closely with a multidisciplinary team including Vendors, Technicians, Engineering, and Project Managers.

  • Documentation: Produce system documentation and process manuals to support ongoing operations as required.

Required Qualifications & Skills
  • Communication: Excellent written and spoken English with a focus on high-level customer satisfaction and professional phone etiquette.

  • Soft Skills: Must be courteous, well-spoken, and able to remain calm in high-pressure situations.

  • Technical Proficiency: * Experience with ticketing systems like ServiceNow or Netsuite.

  • Knowledge of standard wiring and client LAN/WAN environments.

  • Proficiency in Windows and Apple operating systems.

  • Familiarity with Google Workspace and video conferencing tools.

  • Background: Ability to pass a mandatory criminal background check.

Preferred Certifications & Experience
  • Security Platforms: DMP, 3X Logic, Axis, Brivo, Salto, S2, PTI, or Hanwha.

  • General IT: CompTIA Network+, Microsoft, Fortinet, Cisco, or ServiceNow certifications.

Specialized Knowledge: Experience with fire systems, life safety, or E911 environments is a significant advantage.


Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow. 

Benefits
  • 100% Paid Medical and Dental

  • Up to dollar-for-dollar 401 (k) matching (you are eligible for this after your 90-day waiting period)

  • 15 days of PTO in your first two years and more with tenure 

  • Family 1st motto and belief

  • Promotions and room for growth within


Our People & Culture

ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.


Who We Are

ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.


Trust

We are known for our candor and integrity, give our best effort, and expect the best in others.