Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Field Service Engineer- Huntsville, AL
Huntsville, AL · On-site +1
$65K - $70K/yr
Field Service Engineer - Huntsville, AL About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the ...
Field Service Engineer- Huntsville, AL
Huntsville, AL · On-site +1
$65K - $70K/yr
Field Service Engineer - Huntsville, AL About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the ...
Field Service Engineer (Territory: Birmingham, AL)
Birmingham, AL · On-site +1
$31.25 - $36.05/hr
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote work arrangements for eligible roles and are ...
Field Service Engineer (Territory: Birmingham, AL)
Birmingham, AL · On-site +1
$31.25 - $36.05/hr
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote work arrangements for eligible roles and are ...
CNC Field Service Engineer, AL
Huntsville, AL · On-site +1
$55K - $75K/yr
This Field Service Engineer role is vital to our customers, in delivering imperative maintenance to CNC machinery so their operations can continue to flow. In this role, we'll equip you with a van ...
CNC Field Service Engineer, AL
Huntsville, AL · On-site +1
$55K - $75K/yr
This Field Service Engineer role is vital to our customers, in delivering imperative maintenance to CNC machinery so their operations can continue to flow. In this role, we'll equip you with a van ...
Senior Project Engineer
Leighton, AL · Remote
$88K - $115K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Leighton, AL · Remote
$88K - $115K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Alexander City, AL · Remote
$84K - $109K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Alexander City, AL · Remote
$84K - $109K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Hope Hull, AL · Remote
$98K - $127K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Hope Hull, AL · Remote
$98K - $127K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Prattville, AL · Remote
$83K - $109K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
Prattville, AL · Remote
$83K - $109K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
AL · Remote
$91K - $119K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
Senior Project Engineer
AL · Remote
$91K - $119K/yr
The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...
$67K - $108K/yr
Field Service Technician - Industrial Bandsaws - Remote Pennsylvania, US Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with ...
$67K - $108K/yr
Field Service Technician - Industrial Bandsaws - Remote Pennsylvania, US Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with ...
The Field Service Technician will be responsible for providing support to Matrix customers ... This position is a remote position based in Alabama and the candidate will be required to live ...
The Field Service Technician will be responsible for providing support to Matrix customers ... This position is a remote position based in Alabama and the candidate will be required to live ...
Supporting Services Engineer
Montevallo, AL · On-site +1
... or remote). You will evaluate asset condition and recommend corrective action based on quality ... Executing Service Contract atcustomer premises. * Diagnosing basic machinery problems based on ...
Supporting Services Engineer
Montevallo, AL · On-site +1
... or remote). You will evaluate asset condition and recommend corrective action based on quality ... Executing Service Contract atcustomer premises. * Diagnosing basic machinery problems based on ...
Supporting Services Engineer
Montevallo, AL · On-site +1
... or remote). You will evaluate asset condition and recommend corrective action based on quality ... Executing Service Contract atcustomer premises. * Diagnosing basic machinery problems based on ...
Supporting Services Engineer
Montevallo, AL · On-site +1
... or remote). You will evaluate asset condition and recommend corrective action based on quality ... Executing Service Contract atcustomer premises. * Diagnosing basic machinery problems based on ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... Remote or field-based positions will have different workplace arrangements which will be indicated ...
It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... Remote or field-based positions will have different workplace arrangements which will be indicated ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... field visits when required. If you have a successful track record and thrive on challenges in a ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... field visits when required. If you have a successful track record and thrive on challenges in a ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ... the outstanding service our clients deserve. Plus, we offer the stability of being a growing ...
Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ... the outstanding service our clients deserve. Plus, we offer the stability of being a growing ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
Vice President of Sales
Birmingham, AL · Remote
The Opportunity Autocar is positioned to win in the refuse and environmental services industry with ... Develop and lead a high-performance remote field-based sales team and strong accountability culture ...
Remote Field Service Engineer Fse information
What is the difference between Remote Field Service Engineer Fse vs Field Service Technician?
| Aspect | Remote Field Service Engineer Fse | Field Service Technician |
|---|---|---|
| Certifications | Typically requires technical certifications like CompTIA, Cisco, or manufacturer-specific training | Often requires similar certifications, depending on industry, such as HVAC or electrical licenses |
| Work Environment | Primarily remote support, troubleshooting, and diagnostics; may include on-site visits | Primarily on-site installation, maintenance, and repair at customer locations |
| Employer & Industry Usage | Used by tech, telecom, and manufacturing companies for remote and on-site support | Common in industrial, HVAC, electronics, and appliance industries for hands-on work |
The Remote Field Service Engineer Fse and Field Service Technician roles share certifications and industry usage but differ mainly in work environment. The Fse focuses on remote diagnostics and support, while the Technician performs hands-on repairs and installations on-site.
What are the most commonly searched types of Field Service Engineer Fse jobs in Alabama? The most popular types of Field Service Engineer Fse jobs in Alabama are:
What are popular job titles related to Remote Field Service Engineer Fse jobs in Alabama? For Remote Field Service Engineer Fse jobs in Alabama, the most frequently searched job titles are:
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Full-time
Posted 3 days ago
Job description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
Key responsibilities:
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
Knowledge, Skills and Attributes:
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Required experience:
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today