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Remote Field Service Engineer Jobs in Texas (NOW HIRING)

As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you'll ...

X-ray Field Service Engineer

Houston, TX · On-site +1

$80K - $110K/yr

Job Summary X-ray Field Service Engineer Location: Houston, TX (Full-time, Permanent) Salary: $80,000 - $110,000 + benefits About the Company: A leading U.S. service provider specializing in ...

This is a remote, work-from-home position requiring you to travel to client sites in the Dallas-Fort Worth, TX metroplex. Position Summary The Field Service Engineer is responsible for the design ...

Field Service Electrical Engineer

Houston, TX · On-site +1

$60K - $79K/yr

Field Service Electrical Engineer (Remote in Houston) Are you an experienced Field Service Engineer motivated to deliver the best service to your customers? Would you like the opportunity to further ...

Field Service Electrical Engineer

Houston, TX · On-site +1

$60K - $79K/yr

Field Service Electrical Engineer (Remote in Houston) Are you an experienced Field Service Engineer motivated to deliver the best service to your customers? Would you like the opportunity to further ...

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Remote Field Service Engineer information

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Texas? The most popular types of Field Service Engineer jobs in Texas are:
What are popular job titles related to Remote Field Service Engineer jobs in Texas? For Remote Field Service Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Field Service Engineer jobs in Texas look for? The top searched job categories for Remote Field Service Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Field Service Engineer jobs? Cities in Texas with the most Remote Field Service Engineer job openings:
Field Service Engineer (Field Remote - Houston, TX)

Field Service Engineer (Field Remote - Houston, TX)

PerkinElmer

Houston, TX • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


PerkinElmer rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (Field Remote - Houston, TX)
Location(s)
US Remote - TX
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking
Location: Seeking engineers for Remote Field roles servicing customers located in the Houston, TX area.
Job Responsibilities:
  • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators.
  • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
  • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
  • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process.
  • Attend higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks, including but not limited to time reporting and assigned training.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.
  • Technical critical thinking skills and attention to detail.
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office skills: Outlook, PowerPoint, Word.
  • Excellent team player with a customer satisfaction focus.
  • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.

Basic Qualification:
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 7+ years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
  • Valid driver's license and safe motor vehicle operation.

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time.
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $70,200.00 to $80,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.