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Remote Field Service Engineer Jobs in Baltimore, MD

Flex Ltd.

Field Service Manager

Middle River, MD · On-site +1

$95K - $131K/yr

Proven ability to manage Remote field teams and on-site engineers and complex multi-site deployments * Strong understanding of Installation, commissioning, and maintenance practices and Service ...

PwrQ Holdings LLC

Senior Sales Engineer

Hanover, MD · Remote

$140K - $155K/yr

This is a fully remote position. Regional / Territory-Based - Mid Atlantic - MD, VA, NJ, SE PA ... Technical & Commercial Support o Collaborate with engineering, field service, project management ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Baltimore, MD

Remote Field Service Engineer information

See Baltimore, MD salary details

$36.3K

$70.8K

$104.8K

How much do remote field service engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote field service engineer in Baltimore, MD is $70,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $84,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Baltimore, MD? The most popular types of Field Service Engineer jobs in Baltimore, MD are:
What are popular job titles related to Remote Field Service Engineer jobs in Baltimore, MD? For Remote Field Service Engineer jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Field Service Engineer jobs in Baltimore, MD look for? The top searched job categories for Remote Field Service Engineer jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Field Service Engineer jobs? Cities near Baltimore, MD with the most Remote Field Service Engineer job openings:
Remote Field Service Engineer jobs near you
Infographic showing various Remote Field Service Engineer job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $70,767 per year, or $34 per hour.

Field Service Manager

Flex Ltd.

Middle River, MD • On-site, Remote

$95K - $131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Field Service Manager (remote).
Reporting to the Director, Operations the Field Service Manager is responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.
What a typical day looks like:
  • Own delivery of all commercial and operational aspects of the account in line with SOW and contract.
  • Ensure adherence to contract agreements, managing scope, change control, and risk.
  • Accountable for P&L performance, including cost control, revenue, and margin protection.
  • Lead customer engagement through regular reviews (QBRs / service reviews).
  • Manage forecasting (FOL), pricing updates, and financial alignment.
  • Lead end-to-end Field Service operations, including:
  • Installation & commissioning of cooling systems.
  • Preventative & reactive maintenance.
  • On-site technical support and troubleshooting.
  • Coordinate field resource planning and scheduling (engineers, tools, spares, subcontractors).
  • Act as escalation point for critical site issues, particularly in live data centre environments.
  • Ensure readiness for site deployment (materials, documentation, permits, RAMS).
  • Lead the Customer Focus Team (CFT) to deliver program and service outcomes.
  • Coordinate across engineering, supply chain, logistics, and field teams.
  • Support new product introduction (NPI) and deployment using structured methodologies.
  • Drive customer satisfaction and retention, particularly through service performance.
  • Manage service contracts, renewals, and upsell opportunities (retrofits, upgrades).
  • Ensure full compliance with Health, Safety & Environmental (HSE) standards on all sites.
  • Enforce safe systems of work, especially in high-risk / live environments.
  • Oversee contractor compliance and third-party service provider performance.
  • Track and report field service metrics and program KPIs.
  • Lead root cause analysis (RCA) for field failures and implement corrective actions.
  • Drive continuous improvement initiatives across service delivery and operations.

The experience we're looking to add to our team,
  • Typically requires a Bachelor's degree in engineering or related field or equivalent experience. Typically requires a minimum of 5 years experience in program administration/ management or related area.
  • Strong experience in field service operations, ideally in: Cooling systems / HVAC / data centre infrastructure.
  • Proven ability to manage Remote field teams and on-site engineers and complex multi-site deployments
  • Strong understanding of Installation, commissioning, and maintenance practices and Service delivery models and SLAs
  • Excellent customer-facing, communication, and escalation management skills.
  • Strong commercial and financial acumen.
  • Great experience with P&L.
  • Availability to travel up to 25%.

EC37
What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 07-13-2026 Job Posting End Date 09-13-2026
The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.
$95,900.00 USD - $131,900.00 USD Annual
Job Category
Operations
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

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