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Remote Epic Support Jobs in Ohio (NOW HIRING)

Deloitte

Epic Denials Management Operator

Cincinnati, OH · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Cleveland, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Dayton, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Columbus, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Imh

This position is responsible for standard level work supporting information technology application ... This position is fully remote with some quarterly required travel | Schedule: Monday - Friday, 8AM ...

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Remote Epic Support information

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How much do remote epic support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote epic support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Ohio?

For Remote Epic Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Epic Support jobs in Ohio look for?

The top searched job categories for Remote Epic Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Epic Support jobs?

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,508 per year, or $24.8 per hour.

EPIC REV CYCLE & SYS ANALYST (REMOTE)

Premier Health

Moraine, OH • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

A/R Services
FT / 80 hours per pay period


Position Summary

General Summary/Responsibilities:
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing Epic-related system support requests, improvements, and strategic initiatives to enhance revenue cycle workflows. The Analyst will lead efforts to evaluate, implement, and optimize Epic functionality across the revenue cycle, including but not limited to registration, scheduling, billing, claims, and denials management.


Experience

Minimum Level of Experience Required: 3 - 5  years of job related experience
Preferred experience: Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred. Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred. 

Knowledge/Skills

    Strong understanding of healthcare billing, registration, scheduling, and denial management workflows.
    Proficiency with Epic revenue cycle modules and system navigation.
    Excellent problem-solving, analytical, and organizational skills.
    Strong interpersonal communication and stakeholder management abilities.
    Ability to work independently, manage multiple priorities, and drive projects to completion.
    Knowledge of change control and system governance processes is a plus.

Essential Duties & Functions:

    Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities.
    Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders.
    Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions.
    Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation.
    Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement.
    Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations.
    Participate in governance processes related to Epic system changes and change control.
    Develop and maintain documentation related to workflows, configurations, and system enhancements.
    Provide education or training to operational teams regarding system changes or new functionalities.
    Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.

Other Duties & Functions:
    Epic Revenue Cycle System & Support Analyst may participate in special projects, committees, or cross-functional workgroups as assigned. The role may assist with the evaluation and implementation of new Epic modules, third-party tools, or system integrations that impact Revenue Cycle operations. The analyst may be asked to provide reports, data extracts, or system analysis to support audits, leadership requests, or operational reviews. Staying current with Epic system updates, healthcare regulations, and industry trends is expected as part of ongoing professional development. Additional responsibilities may include supporting strategic planning efforts, contributing to downtime and recovery processes, collaborating with training or quality teams, and performing other related duties that align with departmental or organizational goals.

Qualifications

Education

Minimum Level of Education Required: Bachelor's degree
Additional requirements:
    Type of degree: Bachelor's degree
    Area of study or major: Business, Healthcare Administration, Information Systems, or a related field required.
 

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