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Remote Epic Support Jobs in Columbus, OH (NOW HIRING)

Deloitte

Epic Tapestry Sr Analyst

Columbus, OH · On-site +1

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... and support * Good interpersonal and communication skills * Demonstrative understanding of ...

Deloitte

Hospital Billing Analyst

Columbus, OH · Remote

$46.40K - $61.80K/yr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

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$13

$25

$43

How much do remote epic support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote epic support in Columbus, OH is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.
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Remote Epic Support jobs near you
Epic Tapestry Sr Analyst

Epic Tapestry Sr Analyst

Deloitte

Columbus, OH • On-site, Remote

Other

Posted 7 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

60th of 138 rated financial services

Job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tapestry Sr Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 6/11/2026

Work you'll do/Responsibilities

Build and configure for the enhancements and capital projects within the Tapestry UM module area across all client regions, specifically Service Authorizations.

The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications Required

  • Must have a current Epic Tapestry Certification (any of these Claims, Membership, Enrollment & Eligibility, CRM, Utilization Management)
  • 3-6 years of recent build and configuration experience on any of the Epic Tapestry modules
  • Experience in application build and go-live, along with extensive experience in Service Authorization implementation, workflows, troubleshooting, testing, and support
  • Good interpersonal and communication skills
  • Demonstrative understanding of technical documentation
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience 
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred

  • Work Experience/Direct knowledge of Utilization Management or Tapestry Utilization Management build
  • Analytical/ Decision Making Responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent Written and Communication Skills
  • Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $110,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tapestry Sr Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 6/11/2026

Work you'll do/Responsibilities

Build and configure for the enhancements and capital projects within the Tapestry UM module area across all client regions, specifically Service Authorizations.

The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications Required

  • Must have a current Epic Tapestry Certification (any of these Claims, Membership, Enrollment & Eligibility, CRM, Utilization Management)
  • 3-6 years of recent build and configuration experience on any of the Epic Tapestry modules
  • Experience in application build and go-live, along with extensive experience in Service Authorization implementation, workflows, troubleshooting, testing, and support
  • Good interpersonal and communication skills
  • Demonstrative understanding of technical documentation
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience 
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred

  • Work Experience/Direct knowledge of Utilization Management or Tapestry Utilization Management build
  • Analytical/ Decision Making Responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent Written and Communication Skills
  • Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $110,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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