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Remote Epic Patient Scheduling Representative Jobs in Indiana

Powers Health

Epic Application Analyst

Munster, IN · Remote

This position is primarily remote but must be able to travel onsite to our facilities for projects ... Experience in ambulatory scheduling, registration, insurance verification and pre-authorization ...

Deloitte

Epic Denials Manager

Indianapolis, IN · Remote

This is a remote role with minimal travel requirements. A successful candidate would possess these ... coding and fee schedules. Proactively manages access scorecards including user quality ...

Deloitte

Epic Denials Management Operator

Indianapolis, IN · Remote

$17.25 - $23/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Gwynneville, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Velpen, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Alford, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Cowan, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Grantsburg, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Forest, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Needham, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are the most commonly searched types of Epic Patient Scheduling Representative jobs in Indiana?

The most popular types of Epic Patient Scheduling Representative jobs in Indiana are:

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Indiana?

For Remote Epic Patient Scheduling Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in Indiana look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in Indiana are:

What cities in Indiana are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in Indiana with the most Remote Epic Patient Scheduling Representative job openings:

Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.

Patient Service Representative (Non-Clinical) - Remote in Indiana

Indiana Health Centers, Inc.

Indianapolis, IN • Remote

$16.36 - $18.32/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.


The IHC Corporate team is now recruiting for a remote Non-Clinical Patient Service Representative (PSR) living in the state of Indiana. The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions.


Applicants who meet the following qualifications will receive priority consideration for this role:

  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Corporate Hours of Operation

Monday - Friday, 8:00 am - 5:00 pm


IHC's robust benefits and compensation package includes:

  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Patient Service Representative role responsibilities include:

  • Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
  • Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
  • Processing appropriate patient paperwork in a timely manner.
  • Educating patients regarding documents they will need to provide at the time of service.
  • Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
  • Communicating with patients care team as necessary.

Required Skills:

  • Demonstrate high detail orientation and accuracy.
  • Perform responsibilities accurately, efficiently, and timely.
  • Demonstrate knowledge of standard office practices and procedures.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Follow standard work procedures.
  • Participate in process improvement projects as required.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements

  • Graduation from a standard high school, or equivalent (required)
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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