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How much do remote enrollment representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote enrollment representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Enrollment Representative, and why are they important?

To thrive as a Remote Enrollment Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in enrollment or administration. Familiarity with CRM software, online communication platforms, and data entry systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills for remote work success. These qualities ensure accurate enrollment processing, positive customer experiences, and effective performance in a virtual environment.

What are some common challenges faced by Remote Enrollment Representatives, and how can they be addressed?

Remote Enrollment Representatives often encounter challenges such as managing high call volumes, staying organized while processing multiple applications, and effectively communicating with prospective clients or students in a virtual environment. To address these, it’s important to develop strong time management skills, utilize digital tools for tracking and follow-ups, and maintain clear, empathetic communication. Many employers provide comprehensive training and ongoing support to help representatives adapt and succeed in a remote setting.

What are Remote Enrollment Representatives?

Remote Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or memberships, typically over the phone or online. They work from a remote location, often from home, and handle tasks such as explaining benefits, answering questions, collecting required information, and ensuring that applications are completed accurately. This role is common in industries such as healthcare, education, insurance, and financial services. Strong communication skills and the ability to work independently are essential for success in this position.
What cities are hiring for Remote Enrollment Representative jobs? Cities with the most Remote Enrollment Representative job openings:
What are the most commonly searched types of Enrollment Representative jobs? The most popular types of Enrollment Representative jobs are:
What states have the most Remote Enrollment Representative jobs? States with the most job openings for Remote Enrollment Representative jobs include:
Remote Enrollment Representative jobs near you

Enrollment Representative (Remote Opportunity)

Cengage Group

Remote

$21.25 - $27.88/hr

Other

Posted 4 days ago

Job description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our culture values diversity, engagement, and discovery

Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day.

Role Description

Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals.

What you will do here:

Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations.

Technology Requirements:

  • Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications.

  • System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows.

  • Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges.

  • Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems.

  • Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication.

To succeed in this role, you will:

  • Skillfully ask probing questions and overcome objections.

  • Counsel prospective students regarding their educational and career objectives.

  • Guide students through the enrollment process.

  • Successfully implement strategies to meet enrollment objectives.

Skills you will need here:

(Required)

  • Technical expertise and capability to operate applications.

  • Reliable Wifi connection. (Not a Hotspot)

(Preferred)

  • Proven success in a customer-facing role.

  • Some college coursework or degree.

  • Prior experience in Student Admissions/Enrollment.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams.

Hourly Compensation : $21.25 - $27.88

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

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