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Remote Enrollment Representative Jobs in Wisconsin

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Remote Enrollment Representative information

What is a remote enrollment representative?

Remote Enrollment Representatives are professionals who assist individuals with the process of enrolling in programs, services, or memberships, typically over the phone or online. They work from a remote location, often from home, and handle tasks such as explaining benefits, answering questions, collecting required information, and ensuring that applications are completed accurately. This role is common in industries such as healthcare, education, insurance, and financial services. Strong communication skills and the ability to work independently are essential for success in this position.

What skills and qualifications are needed to be a remote enrollment representative?

To thrive as a Remote Enrollment Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in enrollment or administration. Familiarity with CRM software, online communication platforms, and data entry systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills for remote work success. These qualities ensure accurate enrollment processing, positive customer experiences, and effective performance in a virtual environment.

What are common challenges faced by remote enrollment representatives, and how can they be addressed?

Remote Enrollment Representatives often encounter challenges such as managing high call volumes, staying organized while processing multiple applications, and effectively communicating with prospective clients or students in a virtual environment. To address these, it’s important to develop strong time management skills, utilize digital tools for tracking and follow-ups, and maintain clear, empathetic communication. Many employers provide comprehensive training and ongoing support to help representatives adapt and succeed in a remote setting.

Outbound Enrollment Agent

Five Star Solutions

Green Bay, WI • On-site, Remote

$16/hr

Full-time

Posted 2 days ago

New


Job description

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound position focused on helping members understand and enroll in available health programs.
This is an exciting opportunity to join a growing program where strong performers can make an immediate impact by helping members while delivering exceptional customer experiences.
Responsibilities
  • Make outbound calls to eligible health-plan members using an automated dialing system.
  • Follow established scripts and enrollment procedures accurately.
  • Engage members in professional, friendly, and conversational discussions.
  • Explain program benefits and enrollment opportunities clearly.
  • Address common questions and objections while keeping the conversation focused on enrollment.
  • Navigate Salesforce CRM and other required systems while speaking with members.
  • Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information.
  • Document call outcomes and enrollment activity accurately.
  • Meet established quality, productivity, and enrollment goals.
  • Protect member information and follow all required privacy and compliance procedures.

Qualifications
  • Previous outbound calling, call center, customer service, sales, or enrollment experience preferred.
  • Strong verbal communication and active listening skills.
  • Comfortable following a structured script while maintaining a natural conversation.
  • Ability to confidently handle questions, hesitation, and objections.
  • Professional, patient, and empathetic communication style.
  • Comfortable working with CRM systems and multiple computer applications.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently in a remote environment.
  • Reliable attendance and a strong commitment to meeting performance expectations.

$16 - $16 an hour
Pay $16/hr with $1 differential for nights and weekends + incentives
Hours: Monday-Friday between 9:30 AM-8:00 PM Central Time with 1 Saturday per month
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.