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Remote Emergency Response Coordinator Jobs (NOW HIRING)

Seamless Assist

Remote Care Coordinator.

$26 - $32/hr

About the job Remote Care Coordinator. About Cardiac Care Alliance (CCA) Cardiac Care Alliance is a ... Clinical triage or emergency response * Home visits or in-person patient contact * Billing or ...

Seamless Assist

Remote Care Coordinator

$26 - $32/hr

About the job Remote Care Coordinator About Cardiac Care Alliance (CCA) Cardiac Care Alliance is a ... Clinical triage or emergency response * Home visits or in-person patient contact * Billing or ...

GiveDirectly

US Program Director, Emergency Cash

While we have a remote-driven emergency response model, disaster deployments on short notice are ... In coordination with the U.S. Executive Director, U.S. partnerships manager, and broader ...

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Remote Care Navigator

$21 - $24/hr

... Coordination Reports To RN Care Manager / Clinical Supervisor Type Full-Time • 40 hours/week ... Clinical triage or emergency response * In-person or home visit patient contact * Billing or coding ...

Seamless Assist

Remote Care Navigator

$21 - $24/hr

... Coordination Reports To RN Care Manager / Clinical Supervisor Type Full-Time • 40 hours/week ... Clinical triage or emergency response * In-person or home visit patient contact * Billing or coding ...

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Remote Emergency Response Coordinator information

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$31.5K

$73.7K

$100K

How much do remote emergency response coordinator jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote emergency response coordinator in the United States is $73,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a remote emergency response coordinator?

A Remote Emergency Response Coordinator is a professional responsible for overseeing and coordinating emergency response efforts from a remote location. They manage communications, deploy resources, provide guidance, and support teams during crises such as natural disasters, medical emergencies, or security incidents. Their role is crucial in ensuring a rapid, organized response while maintaining the safety of personnel and affected communities. They often use digital tools and communication platforms to coordinate between multiple teams and agencies.

How does a remote emergency response coordinator typically collaborate with on-site teams during crisis situations?

As a Remote Emergency Response Coordinator, you will work closely with on-site teams through digital communication platforms, such as video conferencing, instant messaging, and specialized emergency management software. Your role involves providing real-time guidance, coordinating resources, and ensuring a unified response despite being off-site. Effective coordination often requires clear communication, rapid decision-making, and the ability to quickly interpret evolving situations and relay critical information. Building strong relationships with field personnel and understanding their operational context are key to facilitating seamless collaboration and impactful emergency response.

What are the key skills and qualifications needed to thrive as a remote emergency response coordinator, and why are they important?

To excel as a Remote Emergency Response Coordinator, you need strong crisis management, analytical, and organizational skills, typically supported by a degree in emergency management or a related field. Familiarity with incident management systems (such as ICS), communication platforms, and certifications like FEMA or Red Cross emergency response credentials are commonly required. Outstanding decision-making, adaptability, and leadership help you coordinate teams and resources effectively during high-pressure situations. These skills are crucial for ensuring timely, coordinated responses that minimize harm and save lives during emergencies.

What is the difference between Remote Emergency Response Coordinator vs Remote Safety Specialist?

AspectRemote Emergency Response CoordinatorRemote Safety Specialist
Required CredentialsEmergency management certifications, CPR/First AidOSHA training, safety certifications
Work EnvironmentRemote coordination during emergencies, communication with field teamsRemote safety audits, policy development, training
Employer & Industry UsageEmergency services, corporate safety departmentsManufacturing, construction, corporate safety roles
Common Search & ComparisonOften compared for safety and emergency preparedness rolesRelated safety roles but with a broader focus

The Remote Emergency Response Coordinator primarily manages emergency situations remotely, coordinating responses and ensuring safety protocols are followed. In contrast, a Remote Safety Specialist focuses on developing safety policies, conducting audits, and training remotely. Both roles require safety certifications and are used across various industries, but they differ in their core responsibilities and focus areas.

More about Remote Emergency Response Coordinator jobs

What cities are hiring for Remote Emergency Response Coordinator jobs?

Cities with the most Remote Emergency Response Coordinator job openings:

What states have the most Remote Emergency Response Coordinator jobs?

States with the most job openings for Remote Emergency Response Coordinator jobs include:

What job categories do people searching Remote Emergency Response Coordinator jobs look for?

The top searched job categories for Remote Emergency Response Coordinator jobs are:

Remote Emergency Response Coordinator jobs near you

Remote Emergency Roadside Telephone Responder

AAA Club Alliance, Inc.

Wilmington, DE • On-site, Remote

$10.05 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

251st of 311 rated insurance

Job description

AAA is hiring for Full-Time Emergency Roadside Telephone Responders for our Virtual Call Center for Schedules beginning at 1pm, 2pm and 3pm EST.
**This is a work from home customer service position**
**Candidates MUST live within one of the following states to be considered**•
• Connecticut • Delaware • Indiana • Kansas • Kentucky • Maryland • New Jersey • Ohio • Oklahoma • Pennsylvania • South Dakota • Virginia • Washington, DC • West Virginia
Benefits:
  • Competitive Hourly Rate: The starting base compensation for this position is $10.05 to $19.25 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
  • Paid Three Week Virtual Training
  • All required computer equipment will be provided to you by AAA Club Alliance
  • 8% Shift Differential when working regular scheduled shift after 2:00pm EST
  • Health Insurance (Medical, Vision, Prescription Drug and Dental)
  • Flexible Spending Accounts
  • Wellness and Health Advocate Programs
  • 401(k) with Employer Match
  • Free AAA Membership and more

Requirements:
  • A quiet, private work space free from distraction or interruption
  • Previous Salesforce experience preferred but not required
  • Stable, high-speed, hard-wired internet connection via Ethernet cable required throughout employment. Wireless, DSL, Hot Spots, Satellite or shared/public internet connection is not authorized and is prohibited
  • Successful completion of three week virtual training class
  • Ability to work weekends, overtime and/or holidays is required and can be needed specifically during times of inclement weather
  • This position does not allow the flexibility to provide care to others in the household

Qualifications & Experience:
  • High School Diploma or equivalent
  • One year customer service experience, call center/inbound call taking experience preferred
  • Effective written and oral communication skills
  • Ability to multi-task, seek resolution and remain professional during times of high call volume in a fast paced work environment
  • Proficient computer use, typing skills and attention to detail
  • Familiarity with maps and map reading are preferred

Daily Responsibilities:
  • Answer high volume incoming calls (averaging 40-60 calls per day) from AAA Members in need of Roadside Assistance, providing extraordinary customer service using sound judgement, expressing empathy as needed and providing accurate responses using internal knowledgebase programs and reference materials
  • Accurately input Member location, vehicle make/model and description of the needs of the Member including any special considerations
  • Use of online mapping tools to determine Member breakdown location and establishing the tow to destination
  • Actively listen and probe for additional information in order to identify situations that may require special handling (e.g. safety concerns, extreme hardship to Member, etc.) and make sound decisions concerning prioritization of service
  • Provide clear and accurate information on pending service, potential cost of service, estimated time of arrival and provide any instructions to the Member as needed
  • Ensure awareness of any AAA programs, products or discounts that may enhance the Members experience based on the specific circumstances of the call

Paid virtual training class will begin on 10-12-2026 and will last for three weeks. You are required to be on camera for the entirety of your training, any subsequent training sessions and/or meetings throughout your employment with AAA.
Hours of training are: Monday through Friday from 9:00am to 4:30pm EST. Attendance and successful completion of training is required. Both Full Time and Part Time schedules will be offered to you for selection prior to successful completion of training and are as follows:
**All Times Are In Eastern Standard Time**
Full Time: 1:00pm to 9:00pm, 2:00pm to 10:00pm or 3:00pm to 11:00pm
Part Time: 1:00pm to 7:00pm, 2:00pm to 8:00pm or 3:00pm to 9:00pm
Full and Part Time employees are required to work one weekend day per week.
#LI-Remote
#Remote #WorkFromHome
#US #aaacluballiancejobs
#Hiring #CallCenter
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service

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