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Remote Email Support Jobs (NOW HIRING)

The opportunity TechnologyAdvice is looking for an Email Marketing Manager to help grow, engage ... LI-Remote Work authorization Employer work visa sponsorship and support are not provided for this ...

In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our ... Track and analyze key email metrics to provide actionable insights that support the sales pipeline ...

Remote About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading ... Job Summary We're looking for an experienced Email Marketing Strategist with a strong background in ...

Manage inbound communication via telephone, email, support tickets, and customer portal. * Utilize ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our ... Track and analyze key email metrics to provide actionable insights that support the sales pipeline ...

Manage inbound communication via telephone, email, support tickets, and customer portal. * Utilize ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ... Email support - Exchange/O365 Administration * Azure/EntraID Active Directory Administration

Fully remote work environment with the flexibility to work from locations across Europe ... Official employment support and assistance with administrative processes where applicable. * 20 ...

Remote work flexibility * Supportive, transparent, and accessible leadership that welcomes ideas ... Salary Description: $60,000 - $75,000 If you're ready to join a cohesive team that will support and ...

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Remote Email Support information

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$14

$26

$44

How much do remote email support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

More about Remote Email Support jobs
What cities are hiring for Remote Email Support jobs? Cities with the most Remote Email Support job openings:
What states have the most Remote Email Support jobs? States with the most job openings for Remote Email Support jobs include:
Email Marketing Manager

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Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

The opportunity

TechnologyAdvice is looking for an Email Marketing Manager to help grow, engage, and optimize our newsletter audience across a portfolio of B2B media brands.

This role sits within the Audience Development team and supports a newsletter ecosystem that includes 50+ newsletters and more than 3 million subscribers across multiple brands. You will help build lifecycle programs, improve subscriber engagement, support audience growth, and turn email performance data into clear recommendations that strengthen our newsletter strategy and monetization opportunities.

This is a hands-on role for someone who has managed email programs at a meaningful scale and can think beyond individual sends. The right person understands how to build segmented lifecycle journeys, test and improve engagement, and use tools, data, and AI thoughtfully to improve speed, quality, and performance.

Location: United States

What you'll do
  • Build and optimize subscriber acquisition, engagement, retention, reactivation, and win-back programs across multiple newsletter audiences.
  • Develop lifecycle email journeys for different subscriber cohorts, brands, and audience segments.
  • Monitor newsletter and lifecycle performance, identify trends, and recommend ways to improve engagement, retention, and revenue opportunities.
  • Create and refine segmentation, personalization, behavioral targeting, and A/B testing strategies.
  • Partner with editorial, audience, marketing, AdOps, and executive stakeholders to align email programs with brand standards, audience needs, and business goals.
  • Support newsletter monetization by helping evaluate sponsorship performance, audience engagement, and campaign opportunities.
  • Use generative AI and AI-powered marketing tools to accelerate campaign planning, testing, analysis, reporting, and workflow efficiency while maintaining editorial judgment and quality standards.
  • Evaluate AI-generated outputs for accuracy, brand alignment, compliance, and audience relevance before they are used in subscriber-facing work.
  • Present email performance insights and recommendations clearly to stakeholders.
Who you are
  • 3-5 years of experience in email marketing, lifecycle marketing, newsletter publishing, or audience development.
  • Experience managing email or newsletter programs at a meaningful scale, ideally with audiences of 100,000+ subscribers or across multiple brands, segments, or newsletter products.
  • Hands-on experience building lifecycle programs beyond one-off sends, including welcome series, onboarding, engagement, reactivation, win-back, preference-based journeys, or similar automated programs.
  • Experience using ESPs or marketing automation platforms such as Mailchimp, HubSpot, Marketo, Sailthru, or similar tools.
  • Skilled in segmentation, automation workflows, behavioral targeting, A/B testing, and performance analysis.
  • Able to translate email performance data into practical recommendations for improving subscriber growth, engagement, retention, and monetization.
  • Experience working with editorial, content, media, AdOps, or audience teams to support newsletter quality and business outcomes.
  • Strong writing and editing judgment, with the ability to evaluate copy, subject lines, CTAs, and campaign messaging for clarity, performance, and brand fit.
  • Demonstrated ability to use AI to accelerate newsletter production, generate testing hypotheses, support audience growth initiatives, and synthesize performance insights into actionable recommendations.
  • Comfortable reviewing AI-generated outputs for accuracy, quality, compliance, and audience relevance before publication.
What we offer you
  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Flexible PTO: Take the time you need, when you need it.
  • Health Coverage: Medical, dental, and vision plans for you and your family.
  • Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
  • 401K with Match: Secure your future with our company-matched retirement savings.
  • Paid Parental Leave: Support for new parents during life's special moments.
  • Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
  • Pet Insurance: Care for your furry family members.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
  • Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
  • Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
  • In-Office Perks: Enjoy catered lunches for our in-office team.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.