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Remote Email Support Jobs in New York (NOW HIRING)

In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our ... Track and analyze key email metrics to provide actionable insights that support the sales pipeline ...

Remote Customer Support Associate

Mahwah, NJ ยท Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Remote Customer Support Associate

Mahwah, NJ ยท Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Remote Customer Support Associate

Mahwah, NJ ยท Remote

$17.50 - $24/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

This is a REMOTE position, as such you must be located in the United States and will be required to ... Support A/B testing, campaign validation, and pre-launch approval processes. * Identify ...

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Showing results 1-20

Remote Email Support information

See New York salary details

$15

$28

$48

How much do remote email support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote email support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

What are popular job titles related to Remote Email Support jobs in New York? For Remote Email Support jobs in New York, the most frequently searched job titles are:
Infographic showing various Remote Email Support job openings in New York as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

Email Marketing Coordinator

Ziff Davis

New York, NY โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago


Job description

Description
Position at Everyday Health - Consumer
The Opportunity:
We are looking for an organized, detail-oriented Email Marketing Coordinator to join our growing marketing team. In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our email campaigns, bridging the gap between our high-level marketing strategy and our active sales pipeline.
Reporting directly to the Director of Marketing, you will work cross-functionally and build key partnerships with the sales team to ensure all email cadences seamlessly align with outreach and sales initiatives. This position offers a standard full-time schedule with no regular travel requirements, making it ideal for a self-motivated digital marketer who thrives in a collaborative, remote environment.
Key Responsibilities:
  • Campaign Execution: Own the daily setup, scheduling, optimization, and deployment of all email marketing campaigns.
  • Sales Collaboration: Work cross-functionally with the sales team to develop cohesive email cadences that align marketing efforts with sales outreach.
  • Database Management: Oversee database health by performing monthly updates, segmenting lists accurately, and routinely cleaning contact data to maximize deliverability.
  • Reporting & Optimization: Track and analyze key email metrics to provide actionable insights that support the sales pipeline and drive continuous campaign improvement.
  • Automations & Lifecycles: Set up and maintain automated customer journeys, including welcome series, nurture flows, and re-engagement campaigns.
Job Qualifications:
Required:
  • Experience: 1-3 years of hands-on experience in digital marketing, specifically focused on email marketing
  • Education: Bachelor's degree in marketing, business, or a related field.
  • Platform Knowledge: Experience utilizing major ESP platforms such as Mailchimp, Campaigner, or Klaviyo
  • Technical Skills: Basic understanding of HTML and CSS specifically for email layouts, ensuring templates render correctly across mobile and desktop.
  • Copywriting & Layout: Strong proofreading skills, an eye for clean visual hierarchy, and the ability to write engaging subject lines and clear calls-to-action (CTAs).
  • Analytical Mindset: Comfortable working with data, Excel spreadsheets, and Google Analytics to interpret campaign performance.

Preferred:
  • Graphic Design: Experience using Canva or Adobe Creative Suite for creating promotional marketing assets.
  • Industry Experience: Background or experience working within healthcare, medical/dental verticals, or e-commerce environments.

About Castle Connolly
Castle Connolly is a trusted healthcare research and information company that helps patients find leading medical professionals. For more than 35 years, patients have turned to Castle Connolly to navigate complex healthcare decisions with confidence and transparency.
Unlike directories that rely on paid advertising, Castle Connolly's recognition programs are entirely merit-based. Through a rigorous peer-nomination and vetting process, our research team identifies the top practicing doctors, dentists and hospitals across the country who embody clinical excellence.
As part of the Everyday Health Group (a division of Ziff Davis), Castle Connolly empowers consumers to find the highest quality care.
Life at Everyday Health
At Everyday Health Group, the Health & Wellness division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.
Everyday Health offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.
Our Culture and Values
We created our values together to guide our collective purpose and pursuits. We are collaborators and problem solvers. We empower one another to make informed decisions and to be enabled towards action. We embrace success. We recognize that innovation can spark and be born from any of us no matter our individual role or background. We encourage open mindedness and sensitivity to each other and our environment. Our personal and professional passions get ignited, nurtured and supported. We value that doing is greater than talking as the most measurable means of impact. Our collective purpose to deliver enlightened audience experiences with trusted brands is what drives the success of our business and our professional satisfaction.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, health, cybersecurity, and martech. Today, Ziff Davis is focused on several key verticals - Technology, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
At Ziff Davis & Everyday Health Group, we remain dedicated to creating an environment where everyone feels valued, respected and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity and Inclusion has always been about fairness, equal opportunity and belonging, which enables us to attract and retain the best talent, regardless of background or circumstances, allowing our thousands of employees worldwide to thrive.
The Company provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience and geographic location. The salary compensation for this role is $55,000 to $65,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Everyday Health Group is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.