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Remote Email Support Jobs in Texas (NOW HIRING)

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

The Support Specialist will work from the remote service board queue in the Axxys PSA system and ... If documentation is lacking for specific areas, the Support Specialist will email the technical ...

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$13

$24

$41

How much do remote email support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

What are popular job titles related to Remote Email Support jobs in Texas? For Remote Email Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Email Support jobs in Texas look for? The top searched job categories for Remote Email Support jobs in Texas are:
What cities in Texas are hiring for Remote Email Support jobs? Cities in Texas with the most Remote Email Support job openings:
Remote Email Support jobs near you
Infographic showing various Remote Email Support job openings in Texas as of July 2026, with employment types broken down into 57% Full Time, 30% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Executive Analyst- Houston Remote

Redwood Communities

Houston, TX • Remote

$75K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Position Description: Executive Analyst
(Remote)
Who We Are: Redwood Communities, Inc. (Redwood Communities), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.
Responsibilities:- Provide executive support to various executives (mainly the President) with complex organizational responsibilities.
- Independently complete assigned routine and non-routine tasks to meet goals and may work in a team or solo environment.
- Serve as the primary support and act as a liaison between the executive team and their organization
- Prepare a range of routine and non-routine correspondence according to company guidelines, policies, procedures
- Compile, process, and analyze data based on research and reporting and prepare roll-up and deep dive reporting for executive team. This includes monitoring and creation of weekly, monthly, and quarterly reporting.
- Arrange/Coordinate meetings and conference calls in liaison with the executive team.
- Coordinate with various departments within the organization on scheduling, communication, and follow-thru
- Develop relationships with executives clients and support teams.
- Manage complex calendars to ensure success of the executive team.
- Provide telephone support and email support to residents throughout the portfolio, direct resident concerns to the leadership, and track for internal purposes
- Maintain contact lists, distribution lists, etc.
Qualifications: At least 10 years property management experience.
Affordable Housing experience a plus.
Learning Management Software/Training experience helpful.
Advanced proficiency in Microsoft Office; expertise in OneSite and RealPage
Must be a PRO at Microsoft Excel.
Excellent judgment, attention to detail, intuitive interpersonal skills and problem-solving
Outstanding time management and organizational skills ability to multi-task, prioritize work, manage multiple deadlines and track deliverables in a fast-paced environment
High energy team player that is a self-starter who can work proactively with limited supervision
Effective presentation and communication skills, both verbal and written
Ability to work flexible schedule to support 4 various time zones.
Strong ethics and integrity
What We Offer
Competitive salary range: $75,000-$85,000
Work from home (remote) environment.
Top-tier health, dental, and vision benefits & life and disability insurance
401(k) with company matching
Paid time off

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