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Remote Email Support Jobs in Texas (NOW HIRING)

LAS Elite Travel

Remote Travel Specialist -

Dallas, TX · Remote

$50K - $56K/hr

... support throughout the travel planning process. All work is completed remotely using online ... Respond to client questions by phone, email, and online communication platforms. Provide general ...

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Remote Email Support information

See Texas salary details

$13

$24

$41

How much do remote email support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

What are popular job titles related to Remote Email Support jobs in Texas? For Remote Email Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Email Support jobs in Texas look for? The top searched job categories for Remote Email Support jobs in Texas are:
What cities in Texas are hiring for Remote Email Support jobs? Cities in Texas with the most Remote Email Support job openings:
Remote Email Support jobs near you
Infographic showing various Remote Email Support job openings in Texas as of July 2026, with employment types broken down into 57% Full Time, 30% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.
Billingual Remote Client Support Agent - San Antonio, TX

Billingual Remote Client Support Agent - San Antonio, TX

OneTouch Direct

San Antonio, TX • Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision

Re-posted 22 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

403rd of 449 rated business services

Job description

Join OneTouch Direct as a Billingual Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.

MUST LIVE IN SAN ANTONIO, TX

Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.

Key Responsibilities:

  • Respond to incoming customer inquiries via phone, email, and chat.
  • Demonstrate a thorough understanding of our products and services to effectively address client needs.
  • Provide solutions to problems while ensuring a positive customer experience.
  • Maintain accurate documentation of all client interactions.
  • Work collaboratively with team members to continuously improve service delivery.

Requirements

  • Minimum of 1-2 years of experience in customer service or support.
  • Must be fluent in both English and Spanish
  • Exceptional verbal and written communication skills.
  • Familiarity with CRM software and customer support tools.
  • Ability to work efficiently in a remote setting with minimal supervision.
  • Strong analytical and problem-solving abilities.
  • Must be available to work flexible hours, including potential evenings and weekends.

Technical Requirements:

  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.

Benefits

  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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