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Remote Email Support Jobs in Texas (NOW HIRING)

Staffing Proxy

Remote Audiologist

Dallas, TX · Remote

$75K - $80K/yr

Provide remote patient support via phone, email, and SMS * Perform asynchronous hearing aid programming and adjustments * Educate patients on hearing aid use, care, and maintenance * Troubleshoot ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

... and email. * High volume technical inbound/outbound call center environment providing end user ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

... and email. * High volume technical inbound/outbound call center environment providing end user ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

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$13

$24

$41

How much do remote email support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

What are popular job titles related to Remote Email Support jobs in Texas? For Remote Email Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Email Support jobs in Texas look for? The top searched job categories for Remote Email Support jobs in Texas are:
What cities in Texas are hiring for Remote Email Support jobs? Cities in Texas with the most Remote Email Support job openings:
Remote Email Support jobs near you
Infographic showing various Remote Email Support job openings in Texas as of July 2026, with employment types broken down into 57% Full Time, 30% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.
Remote Audiologist

Remote Audiologist

Staffing Proxy

Dallas, TX • Remote

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

This is a remote position.

ELEHEAR is a fast-growing innovator in the over-the-counter (OTC) hearing aid space, combining advanced AI-driven technology with a mission to make hearing care more accessible and affordable. With in-house R&D, manufacturing, and a collaborative team of engineers, audiologists, and support professionals, ELEHEAR is redefining how hearing care is delivered.


By removing traditional barriers to access, ELEHEAR empowers more individuals to benefit from high-quality hearing solutions—because when people feel heard, life sounds better.

Position Overview:

ELEHEAR is seeking a licensed Audiologist in Texas to join its fully remote care team. This role is ideal for someone who enjoys blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience.

You will support patients remotely through hearing aid programming, education, and troubleshooting, while collaborating cross-functionally with customer support, product, and development teams.

What makes this role unique:

This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space. You’ll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.

Key Responsibilities:
  • Provide remote patient support via phone, email, and SMS
  • Perform asynchronous hearing aid programming and adjustments
  • Educate patients on hearing aid use, care, and maintenance
  • Troubleshoot device performance and connectivity issues
  • Assist patients with Bluetooth pairing and use of the ELEHEAR mobile app
  • Maintain accurate and detailed documentation of all patient interactions
  • Collaborate with customer service, marketing, and product teams to improve user experience and product performance
  • Deliver a high-quality, patient-centered experience across a wide range of technical comfort levels and age groups
Requirements:
  • Doctor of Audiology (Au.D.) or equivalent
  • Active Audiologist license in Texas (required)
  • Minimum 1 year of hearing aid fitting experience
  • Preferred: Experience with remote/tele-audiology services
  • Preferred: Familiarity with platforms such as Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
  • Preferred: Comfortable participating in occasional media opportunities or contributing to educational/marketing content (e.g., as a clinical spokesperson)
Benefits:
  • Full-time schedule, Monday–Friday (standard business hours)
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Fully remote work environment
  • Opportunity to work at the forefront of OTC hearing care innovation