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Remote Email Support Jobs (NOW HIRING)

NoGigiddy

Email Marketing Specialist

Philadelphia, PA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Indianapolis, IN · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Oklahoma City, OK · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Denver, CO · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Seattle, WA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Albuquerque, NM · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Dallas, TX · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Long Beach, CA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Phoenix, AZ · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Tampa, FL · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Atlanta, GA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Denver, CO · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

San Diego, CA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Columbus, OH · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

San Antonio, TX · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Minneapolis, MN · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Fresno, CA · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

El Paso, TX · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Kansas City, MO · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

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How much do remote email support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote email support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Email Support?

A typical day in a Remote Email Support role involves responding to customer inquiries, troubleshooting issues, and escalating complex cases to higher-level support teams when necessary. You can expect to manage a queue of emails, prioritize urgent requests, and use CRM systems to track and document interactions. Collaboration with teammates or other departments may be required to resolve issues or share product updates. Although the role is autonomous, consistent communication and meeting response time targets are key parts of daily responsibilities, creating a structured yet flexible work environment.

What are the key skills and qualifications needed to thrive in the Remote Email Support position, and why are they important?

To thrive as a Remote Email Support specialist, you need excellent written communication skills, strong attention to detail, and a good command of grammar, typically supported by experience in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic troubleshooting tools is often expected. Outstanding time management, patience, and problem-solving abilities help individuals excel in handling multiple customer inquiries professionally. These skills are vital to ensure efficient, accurate, and empathetic support, resulting in high customer satisfaction and smooth remote operations.

What is a Remote Email Support job?

A Remote Email Support job involves assisting customers, clients, or users by responding to their inquiries, resolving issues, and providing information via email. This role typically requires strong written communication skills, problem-solving abilities, and knowledge of the company's products or services. Employees in this position often work from home or any remote location with internet access. The job may involve handling support tickets, troubleshooting technical problems, processing customer requests, and following up on concerns.

More about Remote Email Support jobs
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Remote Email Support jobs near you
Technical Support Analyst - Remote for California Residents

Technical Support Analyst - Remote for California Residents

Amwins

Roseville, CA • On-site, Remote

$70K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Amwins rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

165th of 261 rated insurance

Job description

Location: Remote for California residents, Company based in Folsom, CA
Department: Technology / Operations
Reports To: Chief Operating Officer
Position Overview
This role is primarily responsible for supporting both internal and external users by resolving technical issues related to our systems, primarily Salesforce, as well administration other SaaS applications (i.e. Slack, Okta, SharePoint). The ideal candidate will have a strong interest in becoming a certified Salesforce Administrator and become an expert in the functionality and use of other SaaS applications across our organization.
Note: While certification is not required at the time of hire, it is expected to be completed as part of the role's ongoing professional development.
The ideal candidate will demonstrate excellent communication skills, both with external clients and internal teams, and possess the ability to investigate, research, and recommend solutions to technical challenges. The Technical Support Analyst will report directly to the Chief Operating Officer and collaborate closely with the technical, operational, and leadership teams.
Key Responsibilities
The position of Technical Support Analyst will be directly responsible for the following:
  • Provide technical assistance to users via phone (inbound/outbound), chat, email, and other communication channels for web-based system and login issues.
  • Support Salesforce administration, including data corrections, cleanup projects, and user assistance.
  • Serve as the primary point of contact for third party support tickets with IT vendors and SaaS application help desks.
  • Maintain clear and timely communication with end users regarding incident status and resolution.
  • Perform daily data reconciliations between Salesforce and third-party system reports.
    • Investigate discrepancies, resolve missing data, and disposition system cases.
    • Collaborate with third-party teams to resolve and clear system issues.
    • Escalate issues to the appropriate internal teams for resolution.
  • Manage and monitor shared mailboxes and calendars, as well as Slack and Teams channels related to technical support and system integrations.
  • Updating internal documentation and process guides as needed.
  • Reproduce and document technical issues to support bug validation and resolution for process improvement.
  • Administer SaaS, including: RingCentral, Slack, Okta. Loom, Jira/Confluence, SharePoint permissions.
  • Identify and document process improvements for future development.
  • Assist with testing of bugs and future enhancements.
  • Perform other duties as assigned.

Skills & Competencies
  • Experience with Data Loader is a plus
  • SaaS application management (users, licenses, cross app integration, workflows)
  • Experience with ticketing systems (Salesforce and/or Jira)
  • Strong communication skills with the ability to explain technical concepts, with patience, to non-technical users both written and verbal.
  • Excellent analytical and problem-solving skills.
  • Customer service-oriented attitude and outstanding interpersonal skills.
  • Proficient in Microsoft Office Suite, and Visio/LucidChart, with high aptitude for Outlook and Excel functionality.
  • Attention to detail. Must demonstrate accuracy and thoroughness with high volume transactions, and multiple areas of responsibility.
  • Understand SDLC (Waterfall and Agile), preferred.
  • Ability to multi-task, effectively prioritize and adapt quickly with minimal supervision.
  • Team player, willing to help to resolve technical and business process issues.

Education & Experience
  • 5 years experience in the field of IT-support with emphasis on phone and email support for SaaS and web based software.
  • Salesforce Administration experience (not certified), 2 years minimum required
  • Bachelor's degree in Information Technology, Computer Science or related field or a proven record of success.
  • Insurance Industry (Commercial), preferred.

Benefits Offered
  • Competitive salary
  • Benefits: Medical, dental, vision, FSA, 401K with match, LTD, Life Insurance, AD&D, and EAP
  • Employer-sponsored training and professional development

About Us
Community Association Insurance Solutions (CAIS) is a Commercial Insurance Wholesaler and Program Administrator specializing in protecting Homeowners' Associations (HOAs), Condominiums (Condos), Townhomes and Planned Unit Developments (PUDs).
Visit www.caislive.com for more information about our company.
Pursuant to California regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses.
California Pay Range
$70,304-$81,000 USD

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