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MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... programs and donor communications. With over 400 employees across 18 states, we're one of the ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... programs and donor communications. With over 400 employees across 18 states, we're one of the ...

MDS Communications

Remote Call Center Agent

Charlotte, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... programs and donor communications. With over 400 employees across 18 states, we're one of the ...

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How much do remote donor communications jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote donor communications in the United States is $12.47, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $12.02 per hour, depending on experience, location, and employer.

What is a remote donor communications specialist?

A Remote Donor Communications specialist is a professional who manages and coordinates communication with donors for a nonprofit or fundraising organization while working remotely. Their responsibilities often include writing thank-you letters, creating newsletters, updating donors on the impact of their contributions, and maintaining donor databases. They use digital tools such as email, social media, and virtual meeting platforms to engage supporters and foster strong donor relationships from a distance. This role helps ensure donors feel appreciated and informed, which is vital for ongoing support.

How does a remote donor communications specialist typically collaborate with fundraising and program teams?

Remote Donor Communications specialists play a vital role in bridging the gap between donors and internal teams. They regularly coordinate with fundraising to ensure messaging aligns with current campaigns and with program teams to gather impactful stories and updates to share with supporters. This collaboration often happens through virtual meetings, shared documents, and project management platforms. Being proactive in communication and maintaining strong relationships with colleagues is key to ensuring timely and effective donor engagement.

What are the key skills and qualifications needed to thrive as a remote donor communications specialist, and why are they important?

To thrive as a Remote Donor Communications Specialist, you need strong written communication skills, experience in donor relations or fundraising, and often a background in communications, marketing, or nonprofit management. Familiarity with donor management systems (like Salesforce or Raiser’s Edge), email marketing platforms, and CRM tools is commonly required. Exceptional interpersonal skills, attention to detail, and the ability to convey gratitude and impact through digital channels set top performers apart. These skills ensure donors feel valued and engaged, which is critical for sustaining and growing organizational support remotely.

What is the difference between Remote Donor Communications vs Remote Fundraising Coordinator?

AspectRemote Donor CommunicationsRemote Fundraising Coordinator
Primary FocusManaging donor outreach, engagement, and communication strategiesPlanning and executing fundraising campaigns and events
Required SkillsExcellent communication, writing, and relationship-building skillsFundraising strategies, project management, and donor relations
Work EnvironmentRemote, often within nonprofit or charitable organizationsRemote, within nonprofit or charitable organizations
Common CertificationsNone specific, often related to nonprofit or communication skillsFundraising certifications like CFRE (optional)

Remote Donor Communications primarily focuses on engaging donors through communication strategies, while Remote Fundraising Coordinators handle the planning and execution of fundraising campaigns. Both roles often work remotely within nonprofit sectors and require strong communication skills, but their core responsibilities differ in focus and scope.

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Remote Donor Communications jobs near you
Infographic showing various Remote Donor Communications job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $25,947 per year, or $12.5 per hour.

Remote Outbound Sales Representative

Indianapolis, IN • Remote

MDS Communications
Administrative Assistance Services • 201 - 500 employees
Learn more about MDS Communicationsexternal

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

Job DetailsLevel: EntryJob Location: Indiana Remote - INEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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