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Remote Desktop Support Jobs in Chicago, IL (NOW HIRING)

Personal Branding, Inc

Be Seen First

Client Services Coordinator - Remote

Chicago, IL · Remote

$33K - $85K/yr

A laptop or desktop computer running Windows 11 or Mac OS (recent version) * High-speed broadband ... Ongoing coaching, support, and mentorship * Opportunities for advancement within a growing ...

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

Support remote connectivity solutions including VPN access and related authentication issues. * Assist with hardware troubleshooting for laptops, desktops, printers, monitors, headsets, and mobile ...

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

... Remote Performance Reviews; responsible for escalated case support which includes troubleshooting for reported customer problems and remote support for the region; mentoring team and accessing ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Chicago, IL

Remote Desktop Support information

See Chicago, IL salary details

$10

$27

$47

How much do remote desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote desktop support in Chicago, IL is $27.83, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Chicago, IL? The most popular types of Desktop Support jobs in Chicago, IL are:
What are popular job titles related to Remote Desktop Support jobs in Chicago, IL? For Remote Desktop Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Chicago, IL look for? The top searched job categories for Remote Desktop Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Desktop Support jobs? Cities near Chicago, IL with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,889 per year, or $27.8 per hour.

Remote Tourism Advisor

Wanderlust Adventures

Chicago, IL • Remote

Full-time

Re-posted 23 days ago

Job description

Company Description

Our company is family owned and operated! We truly strive to keep an upbeat and positive environment.  We love to see our agents succeed and our clients enjoy the smooth process of allowing us to book their vacation!

Job Description

Our company is looking for remote Tourism Advisors! As a Tourism Advisor, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).

You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided to become a certified agent.

Responsibilities:

  • Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
  • Provide exceptional customer service to clients
  • Maintain relationships with travel partners and vendors
  • Work well in a group/team setting
  • Stay up to date on the travel industry and policies
  • Complete required certification within a timely manner
  • Complete ongoing training with our company and travel partners
Qualifications
  • Must be at least 18 years of age
  • Must reside in the Unites States
  • Must have a smartphone with reliable internet access
  • Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
Additional Information

Skills:

  • Ability to interact, communicate and negotiate effectively
  • Ability to make travel and event recommendations based on clients interests
  • Ability to manage time and be organized
  • Attention to accuracy and detail
  • Strong verbal and written communication skills
  • Computer and Internet knowledge
  • Personal travel experience is not required but will be considered an advantage

Perks & Benefits:

  • Certification and Credentials
  • Business Opportunity
  • High Commission
  • Travel Discounts
  • Various Tools & Resources & Support
  • Company Growth Opportunity

Apply