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Remote Desktop Support Jobs in Bolingbrook, IL (NOW HIRING)

Software Technology Inc

DevOps Engineer

Chicago, IL · On-site +1

$54.50 - $74.50/hr

The automation engineer will design and support scalable deployment workflows utilizing a number of ... General networking/internet communication protocols * .Net * Remote desktop administration

Pernix Group

Technical Support Analyst

Lombard, IL · On-site +1

... based and remote employees. This individual will play a key role in maintaining operational ... Provide Tier 1-2 technical support for desktops, laptops, mobile devices, printers, and peripherals

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.08K - $2.84K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.08K - $2.84K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

AO Globe Life

Be Seen First

Entry Level Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

Paid training and onboarding support * Warm leads provided -- no cold calling * Weekly commission ... Access to a laptop or desktop computer with webcam capability * Quiet workspace suitable for ...

AO Globe Life

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Remote Entry-Level Customer Sales Representative

Chicago, IL · Remote

$60K - $80K/yr

We provide full training, mentorship, and ongoing support to help you succeed from day one. Whether ... Laptop or desktop computer with webcam capability * Quiet workspace suitable for virtual meetings ...

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How much do remote desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support in Bolingbrook, IL is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Bolingbrook, IL? The most popular types of Desktop Support jobs in Bolingbrook, IL are:
What are popular job titles related to Remote Desktop Support jobs in Bolingbrook, IL? For Remote Desktop Support jobs in Bolingbrook, IL, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Bolingbrook, IL look for? The top searched job categories for Remote Desktop Support jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Remote Desktop Support jobs? Cities near Bolingbrook, IL with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Bolingbrook, IL as of May 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,524 per year, or $26.7 per hour.

Azure Virtual Desktop (AVD) Support Analyst

Maxana

Chicago, IL • On-site, Remote

Contractor

Posted 13 days ago

Job description

We are hiring an IT Support Analyst to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD). This role supports a range of responsibilities typically associated with L1-L3 service desk environments, with actual scope aligned to individual experience and team needs. This is a hands-on role supporting end users who work primarily through AVD, following defined processes and runbooks. Experience supporting AVD environments is required; exposure to Nerdio is a plus.
What You'll Do
  • Provide L1, L2, L3 support (depending on skillset) for users accessing systems via Azure Virtual Desktop (AVD)
  • Troubleshoot login issues, session disconnects, performance problems, and application access
  • Support local laptops used primarily for AVD connectivity
  • Support AVD environments, including:
    • Session hosts and host pools
    • Golden image updates (following runbooks)
    • Software distribution to AVD hosts
  • Support user access and devices via:
    • Active Directory (AD)
    • Microsoft Entra ID (Azure AD)
    • Intune
  • Provide operational support for:
    • PrinterLogic
    • Mimecast
    • Zscaler
  • Perform daily checks, follow change processes, and escalate issues when required

Role Level & Growth Path
This role may be filled at different levels depending on experience. Some team members will focus on ticket resolution, while others may take on deeper troubleshooting, escalation support, or coordination responsibilities. Role level and scope will be discussed during the interview process.
Requirements
  • Experience in Service Desk, IT Support, or Endpoint Support
  • Hands-on experience supporting Azure Virtual Desktop (AVD) or Windows 365
  • Experience with Nerdio is a plus, but not required
  • Strong Windows 10/11 troubleshooting skills
  • Familiarity with Active Directory and user account management
  • Comfortable working in structured, process-driven environments
  • Strong written and spoken English (B2 or above)

Benefits
  • Competitive pay
  • Fully remote
  • Clear scope and expectations
  • Hands-on experience with AVD and enterprise tools
  • Opportunity to grow into senior or lead support roles

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