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Remote Computer Support Specialist Jobs in Chicago, IL

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Guitar Center

Service Support Specialist

Chicago, IL · Remote

Service Support Specialist As a Service Support Specialist your role will harness your expertise in ... Provide remote support and system monitoring for clients throughout the US * Proactively address ...

NinjaTrader

API Support Specialist

Chicago, IL · On-site +1

$70K - $80K/yr

API Support Specialist Chicago or Remote* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading ...

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$27

$43

How much do remote computer support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote computer support specialist in Chicago, IL is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.72 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.
More about Remote Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Chicago, IL? The most popular types of Computer Support Specialist jobs in Chicago, IL are:
What are popular job titles related to Remote Computer Support Specialist jobs in Chicago, IL? For Remote Computer Support Specialist jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Chicago, IL look for? The top searched job categories for Remote Computer Support Specialist jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Computer Support Specialist jobs? Cities near Chicago, IL with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you

Customer Support Specialist

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Contractor

Posted 21 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

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