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Remote Desktop Support Manager Jobs in Rochester, MN

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · On-site +1

$33.50 - $42.75/hr

Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ... Review and verify MDS documentation and charting requirements to support the clinical services ...

MDS Solutions

REMOTE MDS Coordinator

Rochester, MN · Remote

$33.50 - $42.75/hr

Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ... Review and verify MDS documentation and charting requirements to support the clinical services ...

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Talkiatry

Remote Therapist - Minnesota

Rochester, MN · Remote

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Da Vinci Software

Business Analyst (Remote)

Rochester, MN · On-site +1

... and management/administration). Key Responsibilities: * Provide business analysis services at a ... Perform data analysis, define and document business requirements, support translation to functional ...

Dutch

Virtual Care Veterinarian (Remote)

Rochester, MN · Remote

$50 - $80/hr

Backed by leading investors, Dutch has the stability and resources to support our doctors in ... Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Rochester, MN

Remote Desktop Support Manager information

See Rochester, MN salary details

$15

$36

$61

How much do remote desktop support manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote desktop support manager in Rochester, MN is $36.77, according to ZipRecruiter salary data. Most workers in this role earn between $24.42 and $48.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Rochester, MN? For Remote Desktop Support Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Rochester, MN look for? The top searched job categories for Remote Desktop Support Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Desktop Support Manager jobs? Cities near Rochester, MN with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you

REMOTE MDS Coordinator

MDS Solutions

Rochester, MN • On-site, Remote

$33.50 - $42.75/hr

Other

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

Overview
MDS Solutions, a division of Key Rehabilitation, is looking for fun, energetic, and self-driven team members to join our remote MDS consulting group. The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and coordinate the completion of the Minimum Data Set (MDS) in accordance with current Federal and State Regulations. If you are looking for something that is flexible and collaborative, come join us! We thrive on Quality Resident Care.
What do we offer you?
  • Creative, fun, and flexible working environment
  • The following benefits:
  • Competitive salaries and bonuses.
  • Comprehensive health and life insurance.
  • 401K with discretionary match
  • Mileage and licensure reimbursements.
  • Flexible Spending Account and HSA
  • Reasonable working hours.
  • CE opportunities.
  • Paid sick, holiday, and vacation leave.
  • Promotion/Transfer/Advancement opportunities.
  • Meaningful work and job satisfaction.

Responsibilities
  • MDS scheduling and coordinating to ensure timeliness of assigned sections of MDS per RAI guidelines, including coordinating care plan development and completion with the interdisciplinary team.
  • Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical services are provided and appropriate reimbursement is received for each resident.
  • Develop an individualized, comprehensive resident care plan in collaboration with the interdisciplinary team to ensure care area triggers are addressed.
  • Ensure care plans are reviewed quarterly and updated as needed to reflect current resident status with individualized problems, goals, and interventions.
  • Review and verify MDS documentation and charting requirements to support the clinical services provided for each resident.
  • Ensure timely submission of all Minimum Data Sets to the state data base and ensures that the necessary follow-up action is taken.
  • Promote highest degree of quality care through QI/QM data with facility team and identify trends to assist facility in advancing facility processes, improve resident outcomes, and optimize reimbursement.

Qualifications
  • Nursing Experience in MDS Assessment: 3+ year
  • RN required
  • RAC-CT preferred
  • Thorough understanding of PDPM requirements
  • Able to negotiate through EMR and possess strong computer skills
  • Promotes and demonstrates excellence in customer service

Apply