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It Desktop Manager Jobs in Rochester, MN (NOW HIRING)

IT Project Manager

Rochester, MN · On-site

$96K - $113K/yr

The IT Project Manager will be instrumental in implementing Agile practices, fostering a collaborative and productive environment, and ensuring the timely delivery of high-quality solutions. This is ...

... for desktops and laptops using tools such as Microsoft Deployment Toolkit (MDT) and SCCM Operating System Deployment (OSD). * Track, document, and manage support requests through an IT Service ...

Job#: 3038867 IT Systems Analyst Location: Rochester, Minnesota (Remote) Role Overview This ... Manage small- to mid-sized projects and contribute to software testing activities. * Assist in ...

New

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Manages small- to mid-sized projects. Contributes to software testing activities. May be required ...

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Manages small- to mid-sized projects. Contributes to software testing activities. May be required ...

IT Application Analyst

Rochester, MN · On-site

$88K - $123K/yr

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Manages small- to mid-sized projects. Contributes to software testing activities. May be required ...

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Manages small- to mid-sized projects. Contributes to software testing activities. May be required ...

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It Desktop Manager information

See Rochester, MN salary details

$21.3K

$85K

$128.1K

How much do it desktop manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for it desktop manager in Rochester, MN is $84,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,600.00 and $97,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
What are popular job titles related to It Desktop Manager jobs in Rochester, MN? For It Desktop Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Rochester, MN look for? The top searched job categories for It Desktop Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for It Desktop Manager jobs? Cities near Rochester, MN with the most It Desktop Manager job openings:
IT Project Manager

IT Project Manager

Maximus

Rochester, MN • On-site

$96K - $113K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 294 frontline employees who took The Breakroom Quiz

255th of 451 rated business services


Job description

Description & Requirements

Maximus is currently seeking a dedicated IT Project Manager with Scrum Master experience to join our team and support our mission-critical NYSOH Program. The IT Project Manager will be instrumental in implementing Agile practices, fostering a collaborative and productive environment, and ensuring the timely delivery of high-quality solutions.

This is a remote position.

Essential Duties and Responsibilities:

  • Serve as the point of contact and client interface for project technology related issues.
  • Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
  • Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
  • Execute all project management functions; including work breakdown, monitoring and tracking of technical progress against the defined timetables, budgets, staff assignments and developments.
  • Lead and direct the successful delivery of services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
  • Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing and potentially programming support.
  • Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
  • Assure the project is in compliance with company standards and procedures.

Job-Specific Essential Duties and Responsibilities:

  • Determine and define projects and objectives.
  • Manage project planning efforts and documentation.
  • Maintain project portfolio through established tools and processes.
  • Develop and manage a detailed project schedule and work plan.
  • Lead project meetings and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Collaborate with team members, executive leadership, clients, and other key stakeholders for efficient and successful project execution.
  • Track project costs in order to meet scope, budget, and timeline.
  • Measure project performance to identify areas for improvement.
  • Monitor progress and make adjustments as needed.
  • Oversee the change management process within the program.
  • Utilize project management software tools, methodologies, and best practices through full life cycle of projects.

Minimum Requirements

  • Bachelor's degree in related field.
  • 5-7 years of relevant professional experience required.

Job-Specific Minimum Requirements:

  • Bachelor's degree in computer science or related field. Equivalent combination of education and experience considered in lieu of degree.
  • 5+ years of relevant professional experience required.
  • Experience successfully developing and deploying IT solutions using various development methodologies (e.g., waterfall, iterative, etc.).
  • Must have experience facilitating Agile Scrum ceremonies.
  • Experience working with stakeholders to ensure alignment of project goals.
  • Skilled in Microsoft Office Software including Word, Excel, Visio, MS Project, and PowerPoint.
  • Experience with project management tools and software, such as MS Project or JIRA.

Job Specific Preferred Skills and Qualifications:

  • Relevant industry experience to include government services, healthcare, insurance preferred.
  • Agile Scrum Master Certification.
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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

95,000.00

Maximum Salary

$

110,000.00


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