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Remote Desktop Support Manager Jobs in Pittsburgh, PA

Corps Team

Customer Support Associate

New Kensington, PA · Remote

$22 - $23/hr

This role is remote, but candidates must be US based and close enough to the client's office for ... Manage incoming and outgoing calls for both internal and external customers. * Collaborate with ...

Cordia Services

Remote Plant Operator

Pittsburgh, PA · Remote

Onsite routine maintenance of power generations assets and support equipment * Onsite oversight and ... Coordinate unit start up and shutdown evolutions as directed by energy management agency or CES ...

Cordia

Remote Plant Operator

Pittsburgh, PA · On-site +1

$30.19/hr

Onsite routine maintenance of power generations assets and support equipment * Onsite oversight and ... Coordinate unit start up and shutdown evolutions as directed by energy management agency or CES ...

Robert Half

Remote Mailroom Assistant

Pittsburgh, PA · Remote

$20 - $26/hr

Remote (Team based in Bedminster, NJ) Duration: 6-Week Contract Assignment Start Date: June 10, ... manage high email volume efficiently Previous administrative, customer support, data entry, or ...

ForgeFit

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Washington, PA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Munhall, PA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Pittsburgh, PA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Weirton, WV · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Pittsburgh, PA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Remote Desktop Support Manager information

See Pittsburgh, PA salary details

$14

$35

$58

How much do remote desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support manager in Pittsburgh, PA is $35.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $46.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

How to make 1000 a week remote?

A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Pittsburgh, PA? For Remote Desktop Support Manager jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Pittsburgh, PA look for? The top searched job categories for Remote Desktop Support Manager jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Remote Desktop Support Manager jobs? Cities near Pittsburgh, PA with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Customer Support Associate

Customer Support Associate

Corps Team

New Kensington, PA • Remote

$22 - $23/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Our client, a water technology provider, is seeking an Associate Customer Service Representative for a 6+ month contract opportunity.

This role is remote, but candidates must be US based and close enough to the client's office for training and meetings as needed. Must also available be flexible to work between the hours of 7 AM and 8 PM.

Overview

The Associate Customer Service Representative is an individual contributor who supports essential service and order processes. This role responds to customer inquiries, processes orders, and ensures accurate service delivery, all while following defined procedures. The position requires strong communication skills, a willingness to learn, and the ability to work both independently and as part of a team.

Core Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and other channels.
  • Process customer orders, service requests, and required documentation.
  • Manage incoming and outgoing calls for both internal and external customers.
  • Collaborate with internal teams to resolve customer issues or fulfill requests.
  • Enter or update service order requests; provide order confirmation to customers.
  • Follow established procedures and company policies in daily tasks.
  • Process customer payments and provide proof of payment as needed.
  • Provide invoices or generate customer-specific reports upon request.
  • Ensure adherence to department standards and service metrics.

Qualifications

  • High school diploma and at least 1 year of customer service or related work experience
  • Excellent time management, organizational, written and verbal communication skills
  • Analytical problem solving and sound decision-making abilities
  • Ability to manage difficult or sensitive situations with professionalism
  • Willingness to learn and improve processes
  • Strong multitasking skills using various communication channels
  • Friendly, detail-oriented, and customer-focused approach
  • Solid computer and data entry skills

Pay Rate: $22-23/hour

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