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Desktop It Support Jobs in Pittsburgh, PA (NOW HIRING)

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... Perform desk moves, setups, and changes for desktop hardware and equipment. * Track requests to ...

BlinkRx

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Technician will deliver IT support to end-users and operations groups, ensuring a ... for desktop hardware and equipment. • Track requests to completion with JIRA: capture user ...

Senior LIFE

IT Support Specialist

Pittsburgh, PA · On-site

The IT Support Specialist provides frontline technical support for hardware, software, and network ... desktops, laptops, mobile devices, and peripheral equipment. Responsibilities include ...

Senior LIFE

IT Support Specialist

Pittsburgh, PA · On-site

The IT Support Specialist provides frontline technical support for hardware, software, and network ... desktops, laptops, mobile devices, and peripheral equipment. Responsibilities include ...

Senior LIFE

IT Support Specialist

Pittsburgh, PA · On-site

The IT Support Specialist provides frontline technical support for hardware, software, and network ... desktops, laptops, mobile devices, and peripheral equipment. Responsibilities include ...

Blink Health

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... Perform desk moves, setups, and changes for desktop hardware and equipment. * Track requests to ...

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... Perform desk moves, setups, and changes for desktop hardware and equipment. * Track requests to ...

Mancan

IT Support Specialist

Weirton, WV

$16 - $24/hr

Now Hiring in Weirton IT Support Specialist! Mancan Staffing is currently hiring for a full-time IT Support Specialist in Weirton! If youre tech-savvy, enjoy solving problems, and want a stable ...

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How much do desktop it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop it support in Pittsburgh, PA is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What jobs make $3,000 a month without a degree?

For a Desktop IT Support role, earning $3,000 a month typically requires experience, certifications like CompTIA A+ or Network+, and a full-time schedule. Entry-level positions may start lower, but with skills in troubleshooting, hardware, and software, it is possible to reach or exceed this income level over time.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are popular job titles related to Desktop It Support jobs in Pittsburgh, PA? For Desktop It Support jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Pittsburgh, PA look for? The top searched job categories for Desktop It Support jobs in Pittsburgh, PA are:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Pittsburgh, PA as of May 2026, with employment types broken down into 3% Locum Tenens, 8% As Needed, 40% Full Time, 13% Part Time, 33% Contract, and 3% Nights. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $49,126 per year, or $23.6 per hour.
IT Support Technician

IT Support Technician

Blink Health

Pittsburgh, PA • Remote

$20.75 - $28.75/hr

Other

Posted 20 days ago

Blink Health rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 97 rated pharmacies

Job description

Who You Are:

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience.

What you'll Do: 

  • Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.
  • Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.
  • Provide exceptional end-user support for our MacOS and Windows environment. 
  • Support mobile wireless devices such as iPhone and iPad devices.
  • Perform desk moves, setups, and changes for desktop hardware and equipment.
  • Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.
  • Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.
  • Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.
  • This role requires being onsite Monday-Friday during business hours.
  • Participate in on-call rotation for remote support on Saturdays 9am-5pm ET or 1pm-9pm ET.
  • May have to travel occasionally to provide IT support.

What You'll Need:

  • 5+ years' experience delivering end-user IT support services.
  • Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.
  • Experience managing desktops, laptops, within an enterprise onsite and remote environment.
  • Experience with MDM applications like Jamf and Intune is a plus.
  • Experience setting up and managing video conferences using Zoom.
  • Experience with Amazon Connect and Zendesk is a plus.
  • Experience with IT Asset tracking.
  • Experience supporting a large user community of remote users.
  • Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.
  • A drive to learn as you go in a fast-paced environment.

Apply