ZipRecruiter

Log In

1

Desktop It Support Jobs in Pittsburgh, PA (NOW HIRING)

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20 - $27.50/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is currently seeking an experienced IT Support Technician. This role will be responsible for providing day ...

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is currently seeking an experienced IT Support Technician. This role will be responsible for providing day ...

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is currently seeking an experienced IT Support Technician. This role will be responsible for providing day ...

Pomeroy

Support I - Desktop

Natrona Heights, PA

Serves as the first line of support for all user IT support issues within an area and works with ... Develop and maintain desktop support procedures, and prepare end-user documentation * Manage ...

Weiss-Aug

IT Technician - Tier 2

New Kensington, PA · On-site

They are seeking an IT Technician - Tier 2 to provide advanced technical support within a manufacturing environment, focusing on escalated desktop, network, and systems support. Responsibilities ...

Artech Information System LLC

DESKTOP SUPPORT

Washington, PA · On-site

$18.75 - $24/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA ...

next page

Showing results 1-20

People also search for

All JobsDesktop It Support JobsDesktop It Support Jobs in Pittsburgh, PA

Desktop It Support information

See Pittsburgh, PA salary details

$10

$23

$37

How much do desktop it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop it support in Pittsburgh, PA is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What jobs make $3,000 a month without a degree?

For a Desktop IT Support role, earning $3,000 a month typically requires experience, certifications like CompTIA A+ or Network+, and a full-time schedule. Entry-level positions may start lower, but with skills in troubleshooting, hardware, and software, it is possible to reach or exceed this income level over time.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are popular job titles related to Desktop It Support jobs in Pittsburgh, PA? For Desktop It Support jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Pittsburgh, PA look for? The top searched job categories for Desktop It Support jobs in Pittsburgh, PA are:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Pittsburgh, PA as of May 2026, with employment types broken down into 3% Locum Tenens, 8% As Needed, 40% Full Time, 13% Part Time, 33% Contract, and 3% Nights. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $49,126 per year, or $23.6 per hour.
Desktop Support Specialist, Information Technology

Desktop Support Specialist, Information Technology

ServiceLink

Coraopolis, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Overview
Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support Specialist. The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will...
  • Install and configure all new PCs and laptops
  • Perform hardware and software break / fix work including but not limited to upgrades
  • Develop expert understanding of PC hardware, software, internal software and associated technologies
  • Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution
  • Execute planned and unplanned infrastructure downtime activities as required
  • Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
  • Monitor the infrastructure to identify/resolve issues
  • Respond to escalated end-user issues
WHO YOU ARE
You possess ...
  • A Technical Associates Degree or equivalent preferred
  • 2 to 3 years of relevant technical work experience
  • Effective problem solving skills
  • The ability to multi-task
  • Outstanding customer service skills
Responsibilities
  • Installs and configures all new PCs and laptops
  • Performs hardware and software break / fix work including but not limited to upgrades
  • Develops expert understanding of PC hardware, software, internal software and associated technologies
  • Diagnoses/resolves end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution
  • Executes planned and unplanned infrastructure downtime activities as required
  • Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
  • Monitoring the infrastructure to identify/resolve issues
  • Responding to escalated end-user issues
  • Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
  • Providing problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance
  • Moves employee equipment
  • Organizes and maintains equipment inventory levels
  • Analyzes and evaluates PC hardware and software
  • Responsible for a broad set of desktop and related technologies including high-end copiers, scanners, and printers
  • Assists with purchase order activity
  • Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds
  • Provides support utilizing all available tools including remote control technologies
  • Assists in the coordination and execution of planned and unplanned infrastructure downtime activities as required
  • Understudies one or more infrastructure technology disciplines
  • Grasps concepts and develops skill-set
  • Applies learning on a supervised basis
  • All other duties as assigned
Qualifications
  • Technical Associates degree or equivalent preferred
  • 2-3 years of relevant technical work experience
  • Experience in a Windows 11, and Mac OS X environment
  • Experience with Office 365 and above
  • Experience with multiple hardware platforms
  • Experience with iOS and Android mobile platforms
  • Certifications a plus (A+ or other)
  • Effective problem-solving skills
  • Customer service skills
  • Detail oriented
  • Sound analytical skills
  • Ability to multitask
  • Collaborative/enjoys working in teams
  • Highly productive in a fast paced environment

Apply