2

Remote Desktop Support Engineer Jobs in Romeoville, IL

Software Engineer II (Remote)

Oak Brook, IL · On-site +1

$98K - $134K/yr

The Support Engineer role will help Inspira maintain operational excellence. This role is an excellent opportunity for someone looking to gain hands-on technical experience while working across ...

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Staff Site Reliability Engineer

Chicago, IL · On-site +1

$160K - $210K/yr

... desktop, and trading platforms * Leverage Infrastructure as Code tools like Terraform to automate ... We are not open to remote candidates for this role Hybrid: For Chicago-based employees, we follow a ...

New

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

... remote support for the region; mentoring team and accessing individual/team performance. 50% domestic travel. Qualifications * B.S. in Electrical Engineering, Biomedical Engineering, Mechanical ...

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Showing results 21-40

Remote Desktop Support Engineer information

See Romeoville, IL salary details

$10

$27

$46

How much do remote desktop support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote desktop support engineer in Romeoville, IL is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.39 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What job categories do people searching Remote Desktop Support Engineer jobs in Romeoville, IL look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Desktop Support Engineer jobs?

Cities near Romeoville, IL with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Romeoville, IL as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $57,252 per year, or $27.5 per hour.

Low Latency Network Engineer - Work From Home

Next Step Systems

Chicago, IL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Job description

Low Latency Network Engineer - Work From Home
We are seeking a talented and self-motivated Low Latency Network Engineer to join a growing IT team. This is a 100% Remote opportunity.
Low Latency Network Engineer Responsibilities:
- Day to day support of network and application environments.
- Interact with all IT functional areas (e.g., architecture, design, network engineering, Helpdesk/Desktop support, application development and support).
- Design the global network infrastructure.
- Encompass all low latency network connectivity, WAN/LAN, multicast routing, datacenter design, troubleshooting intermittent packet loss, latency issues, trading system connectivity as well as various security initiatives.
- Proactively suggest enhancements to existing configurations, technologies or procedures.
- Troubleshoot intricate network and systems issues down to the bit level and up to the application layer.
- Provide critical thinking to complex problems in a 24/7, mission critical network environment.
- Process, monitor and prioritize trouble tickets.
- Automate any and all tasks that can be automated.
- Remote datacenter design support and management.
- Assist in hardware/software purchases.
- On-call rotation.
- Support other key initiatives as the business dictates.
Low Latency Network Engineer Qualifications:
- Bachelor's Degree from a 4-year university in computer science, preferred, but not required.
- 5+ years' experience in Network Administration/Engineering.
- Must have Low Latency experience.
- Thorough understanding of the TCP/IP suite.
- Knowledge of implementing and troubleshooting dynamic routing protocols such as BGP and OSPF.
- Experience with L1 hardware, implementation and troubleshooting.
- Detailed knowledge of the OSI layers 1-4 and associated equipment.
- Experience with advanced network concepts and technologies such as QoS, CoS, IDS/IPS, VoIP, flow control, STP, NAT, protocol tuning, store-and-forward switching and cut-through switching.
- Experience with packet sniffing applications (Snort, TCPDump, Wireshark, Netmon, etc).
- Experience performance tuning networking infrastructures.
- Experience with cloud network management such as AWS, GCP, etc.
- Experience within the financial industry with a robust background in network architecture, maintenance and monitoring.
- Exceptional written and verbal communication skills. Must be able to interact with management, vendors and external parties and should be able to effectively communicate complex issues in a clear and concise manner. Must be able to thoroughly document implementations, modifications and removals.
- Highly organized, self-motivated, able to multi-task, able to work independently as well as a team player.
Analytical and detail orientated.
- Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
- Extensive experience with multicast networks including design and troubleshooting.
- Experience optimizing exchange connectivity performance.
- Experience with managing connectivity for a largely remote workforce (software/hardware VPNs, head end units, load balancers, etc.).
- Experience with NG firewall implementation and monitoring a plus.
- Experience with Python a plus.
- Must have experience in 24x7 environments.
- Experience with environments leveraging FPGAs a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, Low Latency Network Engineer, Low Latency, TCP/IP, Multicast, Multicasting, LAN, WAN, BGP, OSPF, OSI Layers, QoS, CoS, IDS, IPS, VoIP, Flow Control, STP, NAT, Routers, Switches, TCPDump, Netmon, AWS, GPS, Networking, Network Architecture, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Low Latency Network Engineers for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
Home"Low Latency Network Engineer - Work From Home