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Remote Debt Collections Jobs (NOW HIRING)

WorkWave

Collections Specialist

Holmdel, NJ · Remote

$50K - $54K/yr

Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

New

WorkWave

Collections Specialist

Holmdel, NJ · On-site +1

$50K - $54K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key member of the leadership team, you will provide direction and oversight to collections ...

WorkWave

Collections Specialist

$50K - $54K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

WorkWave

Collections Specialist

$50K - $54K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately ... We offer a casual work environment and remote work flexibility and have a passion for developing ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Provide leadership, direction, and guidance to the collections team, including managers ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH TECH : Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for ...

Mammoth Tech

Customer Service Rep (remote in the US)

$16.50 - $22.25/hr

... center and debt collections services for the world's largest brands. Some of our clients have ... Operate in a remote work environment by utilizing proficient computer skills and technical ...

HCOA Fitness

Bilingual Collections Specialist

Miami, FL · Remote

$12.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

This position is temporarily remote and may have days where it is required to come into the office ... DUTIES AND RESPONSIBILITIES · Arrange for debt repayment or establish repayment schedules, based ...

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Remote Debt Collections information

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How much do remote debt collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote debt collections in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a remote debt collections job?

A remote debt collections job involves contacting individuals or businesses to recover overdue payments, all while working from home or another remote location. Professionals in this role use phone calls, emails, and other communication methods to negotiate payment plans and resolve outstanding debts. They typically follow strict guidelines and regulations to ensure fair and legal practices. Remote debt collectors must have strong communication and negotiation skills, as well as the ability to manage sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a remote debt collections specialist?

To thrive as a Remote Debt Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and strong verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing platforms is typically required. Standout professionals demonstrate resilience, empathy, and problem-solving skills to maintain positive client relationships under pressure. These skills are important to maximize collection rates while ensuring compliance and maintaining a positive brand reputation.

How does a remote debt collections specialist typically collaborate with team members and supervisors while working from home?

As a remote debt collections specialist, you will regularly communicate with your team and supervisors through digital channels such as email, chat platforms, and video meetings. Daily or weekly virtual team meetings are common for sharing updates, discussing challenging accounts, and aligning on collection strategies. Collaboration with supervisors often includes receiving feedback, performance coaching, and guidance on compliance protocols. Despite working independently, staying connected and responsive to your team is key to resolving issues efficiently and meeting collection targets.

What is the difference between Remote Debt Collections vs Remote Credit Analyst?

AspectRemote Debt CollectionsRemote Credit Analyst
Required CredentialsCollections certification, basic financial knowledgeFinance or accounting degree, credit analysis certifications
Work EnvironmentCustomer communication, debt recoveryFinancial data analysis, credit risk assessment
Employer & Industry UsageDebt collection agencies, financial institutionsBanks, lending companies, financial services
Search & Comparison IntentDebt recovery, collections jobsCredit analysis, risk assessment roles

Remote Debt Collections and Remote Credit Analyst roles share some financial knowledge requirements but differ mainly in focus. Debt collectors primarily recover overdue payments, while credit analysts evaluate creditworthiness. Both roles are common in financial sectors and often require related certifications, but their daily tasks and employer types vary significantly.

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Remote Debt Collections jobs near you
Infographic showing various Remote Debt Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Senior Collections Specialist - ServiceMac

First American

Fort Mill, SC • On-site, Remote

$31.15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoThe Sr. Collections Specialist serves as a highly skilled resource responsible for managing complex loss mitigation and collections activities. Also known as the Single Point of Contact (SPOC) within Loss Mitigation, you will act as the liaison for borrowers, guiding them through delinquency resolution and home retention or liquidation options. You will conduct both inbound and outbound customer outreach, analyze borrower financials, negotiate payment solutions, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This position requires strong judgment, advanced problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. As a subject matter expert, you will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing a wide range of tasks in a fast paced environment.
Has substantial understanding of the job / function / products and applies knowledge and skills to complete a wide range of tasks. Demonstrates excellent judgement and resolves difficult calls and situations. May be viewed as a subject matter expert on a variety of tasks and/or act as a SPOC specialist.

How You\'ll Contribute

  • Serve as the primary point of contact for customers regarding loss mitigation and collections-related inquiries.
  • Perform outbound and inbound collection calls to resolve delinquent accounts.
  • Analyze borrower financials to determine eligibility for retention (forbearances, modifications) or liquidation (short sale, deed in lieu) options.
  • Maintain accurate and detailed records of all customer interactions and account activity.
  • Provide exceptional customer service by addressing and resolving complex account issues, discrepancies, and disputes.
  • Review accounts to ensure compliance with company policies, procedures, and regulatory requirements.

What You\'ll Bring

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent
  • Some college preferred
  • Typically requires a minimum of 3 years’ experience in collections, loss mitigation or mortgage servicing.

Knowledge, Skills, and Abilities (KSAs)

  • Excellent verbal and written skills with strong negotiation and active listening skills.
  • Problem solving, time management, and organizational skills.
  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
  • Strong attention to detail
  • Strong knowledge of investor guidelines (FHA, VA, FNMA, FHLMC)
  • Able to thrive working in a fast-paced collaborative environment and manage multiple priorities.
  • Strong computer skills including Microsoft Office applications.
  • Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations.
  • Able to analyze and interpret complex documents to make sound decisions and recommendations.
  • Able to interact and communicate with individuals at all levels of the organization.
     

Working hours will be 11am-8pm EST.

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Pay Range: $23.37 - $31.15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it\'s the right thing to do, but because it\'s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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