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Telecom Billing Specialist Remote Jobs (NOW HIRING)

Sharecare

Billing Specialist- Remote

$19.75 - $26.50/hr

The Billing Specialist plays a critical role in managing accurate account approvals, maintaining parent-child account relationships, and ensuring data integrity within the billing system. This ...

LTC PHARMA HLDG LLC

Billing Specialist - Remote

Covina, CA · On-site +1

$20 - $23/hr

The Billing Specialist is responsible for Nursing Homes, Assisted Living Facilities, Group Homes, and Private Pay statements. DUTIES/RESPONSIBILITIES: * Process third-party billing, claim resolution ...

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Telecom Billing Specialist Remote information

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How much do telecom billing specialist remote jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for telecom billing specialist remote in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Billing Specialist (Remote), and why are they important?

To thrive as a Telecom Billing Specialist (Remote), you need strong analytical skills, attention to detail, and a background in finance, accounting, or telecommunications, often supported by relevant degrees or equivalent experience. Familiarity with telecom billing platforms (such as CSG or Amdocs), CRM systems, and proficiency in Excel are typically required. Excellent organizational, problem-solving, and communication skills help you manage accounts and resolve discrepancies efficiently from a remote setting. These abilities are crucial for ensuring accurate billing, maintaining customer satisfaction, and supporting the financial integrity of telecom operations.

What does a Telecom Billing Specialist do when working remotely?

A Telecom Billing Specialist working remotely is responsible for managing and processing billing information related to telecommunications services. This includes reviewing invoices, reconciling accounts, resolving billing discrepancies, and ensuring clients are accurately charged for services. They use specialized billing software to generate invoices, track payments, and communicate with customers or internal teams to address any billing issues. Remote specialists rely on secure digital tools to perform their tasks efficiently from any location, maintaining confidentiality and accuracy in financial records.

What is the difference between Telecom Billing Specialist Remote vs Telecom Account Coordinator?

AspectTelecom Billing Specialist RemoteTelecom Account Coordinator
CredentialsBilling certifications, industry-specific knowledgeCustomer service experience, industry familiarity
Work EnvironmentRemote, office-based, or hybridRemote or on-site, client-facing
Employer & Industry UsageTelecom companies, billing service providersTelecom providers, sales, and account management teams
Search & Comparison IntentUnderstanding billing roles, remote billing jobsCustomer account management, telecom support roles

The Telecom Billing Specialist Remote primarily focuses on processing and managing telecom billing accounts, requiring billing certifications and industry-specific knowledge. In contrast, the Telecom Account Coordinator handles customer accounts, often involving client communication and support. Both roles may be remote and are common in telecom companies, but they serve different functions within the industry.

What are some common challenges faced by remote Telecom Billing Specialists, and how can they be addressed?

Remote Telecom Billing Specialists often encounter challenges such as coordinating with cross-functional teams across time zones, maintaining data accuracy, and ensuring timely processing of invoices. Utilizing effective communication tools, setting clear deadlines, and regularly updating documentation can help mitigate these issues. Establishing a structured workflow and proactively reaching out to colleagues for clarifications are key strategies for success in a remote environment.
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Telecom Billing Specialist Remote jobs near you
Infographic showing various Telecom Billing Specialist Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 7 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply