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Remote Customer Support Representative Assistant Jobs

Sparks Wiz Limited

Customer Support Representative

$22 - $27/hr

You will assist clients with inquiries, resolve issues, and facilitate communication between ... Remote Work: This is a remote position, and you will be working from your home office. * Hours ...

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$19.25 - $24.25/hr

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Remote Customer Support Associate

$18 - $24.50/hr

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Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Gainesville, Florida, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

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Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Orlando, Florida, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

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Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Jersey, New Jersey, United States Job Openings Remote ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

ECP

Customer Support Representative (Remote)

$17.50 - $22.25/hr

Customer Support Representative ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world.

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Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Sydney, NSW, Australia AU$ 28.00 - 35.00 (Australian Dollar) About the job Customer Support Representative Customer Support Representative (Remote - Australia Only ...

ECP

Customer Support Representative (Remote)

$17.50 - $22.25/hr

Customer Support Representative ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world.

ECP

Customer Support Representative (Remote)

$17.50 - $22.25/hr

Customer Support Representative ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world.

ECP

Customer Support Representative (Remote)

$17.50 - $22.25/hr

Customer Support Representative ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world.

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Remote Customer Support Representative Assistant information

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer support representative assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

How can I become a remote customer support representative assistant?

To become a remote customer support representative assistant, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or helpdesk software. Many employers prefer candidates with previous customer service experience or relevant certifications, and a reliable internet connection is essential for remote work.
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Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Support Representative

Sparks Wiz Limited

Remote

$22 - $27/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Support Representative

Los Angeles, California, United States

$ 22.00 - 27.00 (US Dollar)

Sparks Wiz Limited is an engineering consultancy firm seeking a Customer Service Representative to join our team. The ideal candidate will have experience in customer service and possess strong communication skills, as well as a desire to be part of a growing company.

Note: This position strictly open to candidates within the United States.

Responsibilities:

As a Customer Support Representative at Sparks Wiz Limited, you will be the primary point of contact for our clients, providing exceptional customer service and ensuring their needs are met with the highest level of professionalism. You will assist clients with inquiries, resolve issues, and facilitate communication between clients and our engineering teams.

  • Client Interaction: Serve as the first point of contact for clients via phone, email, and chat. Address inquiries regarding project status, service offerings, and other relevant topics.
  • Issue Resolution: Manage and resolve client issues promptly, escalating complex matters to appropriate departments as needed.
  • Documentation: Maintain accurate records of client interactions, including issues, resolutions, and feedback, ensuring that all documentation is up-to-date and comprehensive.
  • Coordination: Facilitate communication between clients and internal teams, ensuring that client needs and feedback are effectively communicated to project managers and engineers.
  • Follow-Up: Conduct follow-up calls or emails to ensure client satisfaction and to verify that resolved issues remain addressed.
  • Knowledge Base: Develop and maintain a thorough understanding of the companies services, engineering processes, and industry standards to effectively assist clients.
  • Feedback Collection: Gather client feedback and insights to help improve our services and client experience. Report trends and recurring issues to management.
  • Administrative Tasks: Assist with administrative tasks related to client management, including scheduling meetings, preparing reports, and updating client information.
Qualifications:
  • Education: High school diploma or equivalent; associates degree or relevant coursework in business or engineering is a plus.
  • Experience: Previous experience in a customer support role, preferably within a technical or engineering environment.
  • Skills:
    • Excellent verbal and written communication skills.
    • Strong problem-solving abilities and attention to detail.
    • Proficiency with customer support software and tools.
    • Ability to manage multiple tasks and prioritize effectively.
  • Knowledge: Basic understanding of engineering concepts and terminology is preferred but not required. Willingness to learn and adapt to new technical information is essential.
Working Conditions:
  • Remote Work: This is a remote position, and you will be working from your home office.
  • Hours: Full-time position with standard business hours. Some flexibility may be required based on client needs and time zones.

Benefits: This position offers opportunities for growth within the company and provides a supportive work environment where your contributions are valued. If you are passionate about delivering excellent customer service, we would love to hear from you!

Job Type:

  • Full-time

Pay:

  • $22.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Call center: 1 year (Required)
  • Customer Service (Required)

Language:

  • English (Required)
  • Spanish

Work Location:

  • Remote

Note: This position is open to candidates within the United states, Fort Worth TX, Portland OR, Miami FL and Chicago IL. People with a criminal record are encouraged to apply.

Sparks Wiz Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply