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Remote Customer Support Representative Assistant Jobs in Pennsylvania

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education ... Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ...

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Remote Customer Support Representative Assistant information

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Pennsylvania? The most popular types of Remote Customer Support Representative jobs in Pennsylvania are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Pennsylvania? For Remote Customer Support Representative Assistant jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Pennsylvania look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Customer Support Representative Assistant jobs? Cities in Pennsylvania with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you

Customer Support Representative

Traveling with Michaila

Washington, PA • Remote

$14.75 - $20.25/hr

Other

Posted 10 days ago

Job description

About the job Customer Support Representative
We are seeking a dependable and service-driven Customer Support Representative to assist clients by providing timely responses, clear communication, and organized follow-through. This fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a structured environment.
In this position, you will serve as a key point of contact for client questions, updates, and coordination. Youll work within established systems and processes to ensure every interaction is professional, accurate, and supportive.
What Youll Do:

  • Respond to customer inquiries via email and messaging platforms
  • Provide accurate information, updates, and next steps
  • Assist with scheduling, confirmations, and general coordination
  • Document interactions and maintain organized client records
  • Follow up on outstanding requests to ensure completion
  • Deliver friendly, professional service in every interaction
What Were Looking For:
  • Strong written and verbal communication skills
  • Customer service or client-facing experience preferred (not required)
  • Comfortable working independently in a remote setting
  • Detail-oriented and able to manage multiple tasks
  • Tech-comfortable and quick to learn new systems
  • Reliable with strong time management skills
  • Must be a citizen of the US, UK, LATAM, Spain, or Australia
Why This Role Stands Out:
  • 100% remote flexibility
  • Structured training and clear systems provided
  • Supportive team environment
  • Opportunity for long-term growth

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