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Remote Customer Support Representative Assistant Jobs in Lancaster, PA

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote Customer Service Agent

York, PA ยท Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Lancaster, PA ยท Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Remote Customer Support Representative Assistant information

See Lancaster, PA salary details

$14

$20

$23

How much do remote customer support representative assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative assistant in Lancaster, PA is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Lancaster, PA? The most popular types of Remote Customer Support Representative jobs in Lancaster, PA are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Lancaster, PA? For Remote Customer Support Representative Assistant jobs in Lancaster, PA, the most frequently searched job titles are:
What cities near Lancaster, PA are hiring for Remote Customer Support Representative Assistant jobs? Cities near Lancaster, PA with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health, LLC

Reading, PA โ€ข Remote

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services


Job description

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables./ppTo perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position./ph3Duties/Responsibilities/h3ulliProvide exceptional patient service in the name of the client/liliContact patients via telephone to collect payment on medical bills/liliCommunicates accurate information to patients in a clear, concise and professional manner/liliReview patient accounts and documents patients interaction and feedback/liliNegotiates appropriate and reasonable payments with customers/liliSets up patient payments via check, electronic transfer or credit card/liliResponsible for understanding and complying with all policies and procedures/liliMeets or exceeds established goals/liliWorks closely with team leads, management and client to resolve disputes and ensure patient satisfaction/liliAll other duties as assigned by management/li/ulh3Required Skills/Knowledge/h3ulliCustomer/Client Focus/liliCommunication Proficiency/liliConfidentiality/Integrity/liliTeamwork Orientation/liliBasic computer skills necessary/li/ulh3Education/Experience/h3ulliCustomer service experience preferred/liliPrior medical billing or healthcare revenue cycle experience strongly preferred/liliHigh school diploma or General Education Development (GED) Certificate required/liliOne to two years of college preferred/li/ulh3Benefits/h3pAnnuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k)./p/div