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Remote Customer Support Representative Assistant Jobs in Reading, PA

Liveops

Remote Customer Service Agent

Reading, PA · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lebanon, PA · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Pottstown, PA · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Lebanon, PA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Remote Customer Support Representative Assistant information

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer support representative assistant in Reading, PA is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Reading, PA? The most popular types of Remote Customer Support Representative jobs in Reading, PA are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Reading, PA? For Remote Customer Support Representative Assistant jobs in Reading, PA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Reading, PA look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Reading, PA are:
What cities near Reading, PA are hiring for Remote Customer Support Representative Assistant jobs? Cities near Reading, PA with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you

Remote Customer Service Representative

Annuity Health, LLC

Reading, PA • Remote

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients' interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Benefits Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

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