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Full Time Remote Customer Support Representative Jobs in Reading, PA

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Customer Experience Associate - Remote

Reading, PA · Remote

$14 - $19.25/hr

Provide customer support from a remote setting * Flexible Scheduling: Organize your availability ... around responsibilities and customer needs * Training Available: Learn customer-service processes ...

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Full Time Remote Customer Support Representative information

See Reading, PA salary details

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How much do full time remote customer support representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time remote customer support representative in Reading, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are the most commonly searched types of Remote Customer Support Representative jobs in Reading, PA?

The most popular types of Remote Customer Support Representative jobs in Reading, PA are:

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Reading, PA?

For Full Time Remote Customer Support Representative jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in Reading, PA look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in Reading, PA are:

What cities near Reading, PA are hiring for Full Time Remote Customer Support Representative jobs?

Cities near Reading, PA with the most Full Time Remote Customer Support Representative job openings:

Remote Customer Service Representative

Annuity Health Holdings LLC

Reading, PA • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Description

The  Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  •  Customer/Client Focus
  •  Communication Proficiency
  •  Confidentiality/Integrity
  •  Teamwork Orientation
  •  Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).