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Remote Customer Support Representative Assistant Jobs

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Remote Customer Support Reps

$18.50 - $24.75/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing ...

Traveling with Michaila

Customer Support Representative

$16.50 - $22.25/hr

... Customer Support Representative to assist clients by providing timely responses, clear ... This fully remote role is ideal for someone who enjoys helping others, solving problems, and ...

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

... values. * Assist with processing returns, exchanges, and refunds, adhering to company policies ... Self-motivated and able to work independently in a remote environment. * Availability to work ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Deerfield Beach, Florida, United States Job Openings Remote ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Gainesville, Florida, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Orlando, Florida, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Sparks Wiz Limited

Customer Support Representative

$22 - $27/hr

You will assist clients with inquiries, resolve issues, and facilitate communication between ... Remote Work: This is a remote position, and you will be working from your home office. * Hours ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Jersey, New Jersey, United States Job Openings Remote ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Kissimmee, Florida, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Indianapolis, Indiana, United States Job Openings Remote Customer ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

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Remote Customer Support Representative Assistant information

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer support representative assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

More about Remote Customer Support Representative Assistant jobs
What cities are hiring for Remote Customer Support Representative Assistant jobs? Cities with the most Remote Customer Support Representative Assistant job openings:
What are the most commonly searched types of Remote Customer Support Representative jobs? The most popular types of Remote Customer Support Representative jobs are:
What states have the most Remote Customer Support Representative Assistant jobs? States with the most job openings for Remote Customer Support Representative Assistant jobs include:
What job categories do people searching Remote Customer Support Representative Assistant jobs look for? The top searched job categories for Remote Customer Support Representative Assistant jobs are:
Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Remote Customer Support Representative / Live Chat Agent

Burjline Builders

Remote

$27 - $40/hr

Other

Posted 28 days ago

Job description

Remote Customer Support Representative / Live Chat Agent
Job Overview
Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Representative to join our team. As a key member of our support staff, you will be the first point of contact for our listeners, providing exceptional service primarily through live chat. You will play a crucial role in ensuring a seamless and positive user experience across our network of radio stations, podcasts, and digital platforms. This is a full-time, remote position, offering the flexibility to work from home while being part of a dynamic and innovative team. We are looking for a proactive individual with excellent communication skills and a passion for helping others.
This role offers a competitive salary of $27 - $40 USD per hour.
Key Responsibilities
  • Respond promptly and professionally to customer enquiries via live chat, email, and other digital communication channels.
  • Provide accurate and helpful information regarding Audacy's products, services, and content.
  • Troubleshoot and resolve technical issues related to streaming services, mobile applications, and website functionality.
  • Efficiently manage and prioritise multiple customer conversations simultaneously.
  • Document all customer interactions, issues, and resolutions accurately within our CRM system.
  • Identify recurring customer issues and escalate complex problems to the appropriate internal teams for resolution.
  • Gather customer feedback to help our product and content teams improve the overall user experience.
  • Maintain a high level of customer satisfaction by demonstrating empathy, patience, and a deep understanding of our services.
Qualifications and Skills
  • Proven experience in a customer support, helpdesk, or similar client-facing role, with a strong emphasis on written communication.
  • Exceptional written and verbal communication skills in English, with a keen eye for detail and grammar.
  • Demonstrable experience using live chat software and CRM systems.
  • Strong problem-solving skills and the ability to think critically to find effective solutions for customers.
  • The ability to work independently and manage your time effectively in a remote setting.
  • A patient, empathetic, and customer-focused attitude.
  • Familiarity with digital media, streaming services, or the audio entertainment industry is highly desirable.
  • Proficiency with standard office software and the ability to learn new systems quickly.

Benefits
Audacy is committed to the well-being and growth of our employees. We offer a competitive salary and a supportive work environment where you can develop your skills and advance your career in the digital media industry. Join us and become part of a team that is passionate about delivering engaging audio experiences to listeners across the United States.
Locations Philadelphia

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