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Remote Customer Success Jobs in Renton, WA (NOW HIRING)

Shield Compliance

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Client Success Account and Project Manager (Remote)

Seattle, WA · Remote

$85K - $95K/yr

Shield Compliance is growing quickly and currently seeking a Client Success Project and Account Manager . This client-facing team member will be responsible for implementing cloud-based compliance ...

Canals

Remote RevOps Architect for Growth & GTM

Seattle, WA · Remote

$71.75 - $94.50/hr

A growing remote startup is seeking a Director of Revenue Operations to build the RevOps function ... customer success. Ideal candidates have extensive experience in RevOps at B2B SaaS firms, with a ...

Exodigo

Enterprise Account Manager

Seattle, WA · Remote

... success and long-term growth * Work with cutting-edge solutions transforming infrastructure and capital programs * Collaborative, no-ego team environment focused on customer outcomes * Remote-first ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

SingleFile

RevOps Analyst (Remote)

Seattle, WA · Remote

$100K - $130K/yr

Remote Reports to: CFO About the Role We're looking for a systems-minded RevOps Analyst to serve as ... Customer Success. You will own the entire revenue operations function from the ground upnot just ...

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Remote Customer Success information

See Renton, WA salary details

$36.6K

$93.4K

$157.5K

How much do remote customer success jobs pay per year?

As of May 30, 2026, the average yearly pay for remote customer success in Renton, WA is $93,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Renton, WA? The most popular types of Customer Success jobs in Renton, WA are:
What are popular job titles related to Remote Customer Success jobs in Renton, WA? For Remote Customer Success jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Renton, WA look for? The top searched job categories for Remote Customer Success jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Customer Success jobs? Cities near Renton, WA with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Renton, WA as of May 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $93,433 per year, or $44.9 per hour.
Client Success Account and Project Manager (Remote)

Client Success Account and Project Manager (Remote)

Shield Compliance

Seattle, WA • Remote

$85K - $95K/yr

Full-time

Retirement, PTO

Posted 9 days ago

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Job description

Shield Compliance is growing quickly and currently seeking a Client Success Project and Account Manager. This client-facing team member will be responsible for implementing cloud-based compliance solutions for multiple clients within the financial services industry.

Responsibilities

  • Managing project plans, leveraging technical and functional leadership to meet delivery guidelines.
  • Oversees, manages, and supports implementation projects to ensure client needs are met, and the project is delivered successfully and on time.
  • Implements configuration requests per project guidelines.
  • Creates and maintains project reference documentation.
  • Ensures that project/department milestones/goals are met.
  • Supports Client needs on an ongoing basis once the Client is “live” and actively using Shield Solutions.
  • Champions and owns client relationships with internal stakeholders.
  • Facilitates and coordinates communication between all departments regarding new projects and changes to existing projects, including direct follow-up on outstanding client issues and updates. Demonstrates ability to pull staff together as needed to facilitate solutions.
  • Demonstrates extensive knowledge of company products and internal processes.
  • Work with the Director of Client Success and Operations Manager to prioritize and coordinate client deliverables.
  • Demonstrate ability to lead/facilitate and delegate. Provide timely feedback to relevant parties, including team members, clients, supervisors, and management.

Requirements

  • 3+ years of experience as in project or account management
  • 3+ years of experience in software implementation
  • Experience working within the Financial Industry (Banking, Loan Origination, etc.)
  • Client-facing experience, performing on and off-site implementations and account reviews
  • Proven ability to manage multiple ongoing projects simultaneously
  • Bachelor’s Degree or higher in a related field

Company Description

Shield Compliance helps financial institutions manage risk and regulatory complexity in high‐risk industries through a combination of compliance technology, domain expertise, and trusted partnership—enabling banks to grow with confidence.