The Mission Success Program Manager will manage the technical delivery of ground autonomy systems ... the customer internally, ensuring user needs meaningfully influence hardware, autonomy, and ...
The Mission Success Program Manager will manage the technical delivery of ground autonomy systems ... the customer internally, ensuring user needs meaningfully influence hardware, autonomy, and ...
Mission Success Program Manager
Seattle, WA · On-site
$120K - $150K/yr
You will act as the connective tissue between customers, field teams, and internal stakeholders ... a program manager, operations manager, or equivalent role * Demonstrated experience leading ...
Mission Success Program Manager
Seattle, WA · On-site
$120K - $150K/yr
You will act as the connective tissue between customers, field teams, and internal stakeholders ... a program manager, operations manager, or equivalent role * Demonstrated experience leading ...
Program Manager - Customer Success
Redmond, WA · On-site
$48.06 - $50.96/hr
In This Role In this role, you will support program management operations within a large-scale Customer Success organization, helping drive alignment and execution across cross-functional initiatives.
Program Manager - Customer Success
Redmond, WA · On-site
$48.06 - $50.96/hr
In This Role In this role, you will support program management operations within a large-scale Customer Success organization, helping drive alignment and execution across cross-functional initiatives.
The CSM will work closely with federal program stakeholders, security/compliance teams, and our ... Customer Success, Program Management, or Federal Account Management Experience working with U.S ...
The CSM will work closely with federal program stakeholders, security/compliance teams, and our ... Customer Success, Program Management, or Federal Account Management Experience working with U.S ...
What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational ... Design and execute one-to-many programs, including email campaigns, webinars, office hours, and ...
What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational ... Design and execute one-to-many programs, including email campaigns, webinars, office hours, and ...
Scaled Customer Success Manager
Seattle, WA · On-site
$99K - $124K/yr
What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational ... Design and execute one-to-many programs, including email campaigns, webinars, office hours, and ...
Scaled Customer Success Manager
Seattle, WA · On-site
$99K - $124K/yr
What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational ... Design and execute one-to-many programs, including email campaigns, webinars, office hours, and ...
Business Program Manager
Redmond, WA · On-site
$148K - $222K/yr
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort ... This role leads program management for success initiatives-driving accountability, managing ...
Business Program Manager
Redmond, WA · On-site
$148K - $222K/yr
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort ... This role leads program management for success initiatives-driving accountability, managing ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
Your expertise will directly impact Amazon's shipper success program, contributing to our mission ... As a Customer Success Manager, you'll start your day reviewing shipper performance data and ...
As a member of our Account Management & Customer Success team, you will thrive on your ability to ... Paid sabbatical program after four years * Paid family and paternity leave * Annual educational ...
As a member of our Account Management & Customer Success team, you will thrive on your ability to ... Paid sabbatical program after four years * Paid family and paternity leave * Annual educational ...
Customer Success Manager
Seattle, WA · Remote
$115K - $126K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... What we Offer · Comprehensive compensation and healthcare packages · Referral Program · Work ...
Quick apply
Customer Success Manager
Seattle, WA · Remote
$115K - $126K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... What we Offer · Comprehensive compensation and healthcare packages · Referral Program · Work ...
Customer Success Manager
Seattle, WA · On-site
$100K - $110K/yr
The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent ... Recognition programs and prizes * Company retreats and team building events!
Customer Success Manager
Seattle, WA · On-site
$100K - $110K/yr
The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent ... Recognition programs and prizes * Company retreats and team building events!
Customer Success Manager
Bellevue, WA · Remote
$100K - $110K/yr
Recognition programs and prizes * Company retreats and team building events! Compensation Range: $100K - $110K
Quick apply
Customer Success Manager
Bellevue, WA · Remote
$100K - $110K/yr
Recognition programs and prizes * Company retreats and team building events! Compensation Range: $100K - $110K
Customer Success Manager
Seattle, WA · On-site
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity ... As a member of our Account Management & Customer Success team, you will thrive on your ability to ...
Customer Success Manager
Seattle, WA · On-site
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity ... As a member of our Account Management & Customer Success team, you will thrive on your ability to ...
Customer Success Manager
$165K - $180K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... What we Offer Comprehensive compensation and healthcare packages Referral Program Work-life balance ...
Customer Success Manager
$165K - $180K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... What we Offer Comprehensive compensation and healthcare packages Referral Program Work-life balance ...
For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention ... The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers ...
For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention ... The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers ...
Customer Success Manager
Redmond, WA · On-site +1
$70K - $107K/yr
WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...
Customer Success Manager
Redmond, WA · On-site +1
$70K - $107K/yr
WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...
Lead Customer Success Manager
Seattle, WA · On-site
Previous Senior-level Program Management or Product Management experience a huge plus * Experience ... Passion for customer success, driven by customer satisfaction, product adoption, and achieving ...
Lead Customer Success Manager
Seattle, WA · On-site
Previous Senior-level Program Management or Product Management experience a huge plus * Experience ... Passion for customer success, driven by customer satisfaction, product adoption, and achieving ...
Group Customer Success Manager
Bellevue, WA · On-site +1
What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail ... Oversee customer delivery programs from contract signing through launch and steady-state operations
Group Customer Success Manager
Bellevue, WA · On-site +1
What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail ... Oversee customer delivery programs from contract signing through launch and steady-state operations
Customer Success Program Manager information
See Renton, WA salary details
$36.7K - $47.7K
4% of jobs
$47.7K - $58.8K
10% of jobs
$66.5K is the 25th percentile. Wages below this are outliers.
$58.8K - $69.8K
16% of jobs
$69.8K - $80.9K
15% of jobs
The median wage is $85.1K / yr.
$80.9K - $91.9K
14% of jobs
$91.9K - $102.9K
14% of jobs
$106K is the 75th percentile. Wages above this are outliers.
$102.9K - $114K
10% of jobs
$114K - $125K
10% of jobs
$125K - $136K
4% of jobs
$136K - $147.1K
2% of jobs
$147.1K - $158.1K
2% of jobs
$36.7K
$93.8K
$158.1K
How much do customer success program manager jobs pay per year?
As of Jun 20, 2026, the average yearly pay for customer success program manager in Renton, WA is $93,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $111,800.00 per year, depending on experience, location, and employer.
What is a CSM salary?
A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.
What jobs pay 2000 a day?
In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.
What is a Customer Success Program Manager?
A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.
What is the difference between Customer Success Program Manager vs Customer Success Manager?
| Aspect | Customer Success Program Manager | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retention | Builds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs |
| Required Skills | Program management, strategic planning, cross-functional collaboration | Customer relationship management, communication, problem-solving |
| Work Environment | Typically in a team managing multiple accounts or programs within SaaS or tech companies | Direct interaction with clients, often in customer-facing roles within similar industries |
The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.
What does a customer success program manager do?
A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.
Do CSMs make good money?
Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.
What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?
To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.
How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?
Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Renton, WA look for? The top searched job categories for Customer Success Program Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Customer Success Program Manager jobs? Cities near Renton, WA with the most Customer Success Program Manager job openings:
Full-time
Posted 15 hours ago
Job description
Job Summary:
Overland AI, founded in 2022 and headquartered in Seattle, Washington, is dedicated to transforming land operations for modern defense through advanced robotics and machine learning technologies. The Mission Success Program Manager will manage the technical delivery of ground autonomy systems, coordinate logistics, and engage with end-users to ensure mission success in challenging environments.
Responsibilities:
• Lead the end-to-end execution of deployments for Overland AI’s ground autonomy systems, ensuring technical and operational success in challenging environments
• Serve as Overland AI’s primary on-site representative during field operations, building trust and credibility with end users
• Identify, prioritize, and resolve issues that impact mission execution, often in time-sensitive, resource-constrained situations
• Work side by side with operators and stakeholders to understand real-world needs, constraints, and mission objectives
• Capture and translate user feedback, operational challenges, and field observations into clear requirements and actionable inputs for internal teams
• Influence the product roadmap by acting as the voice of the customer internally, ensuring user needs meaningfully influence hardware, autonomy, and operational priorities
• Establish and maintain clear program structure, including goals, milestones, risks, and dependencies
• Coordinate logistics, deployment planning, and sustainment activities, ensuring equipment, personnel, and resources are ready in the right place at the right time
• Drive clear communication across customers, leadership, and internal teams before, during, and after deployments
• Support follow-on contract efforts by identifying opportunities to expand scope, improve offerings, and demonstrate mission value
• Create and maintain program documentation including charters, execution plans, deployment guides, and field support processes
• Capture lessons learned from deployments and ensure they are fed back into product, operations, and program improvements
• Help mature Overland AI’s mission success and field operations practices as the company scales
Qualifications:
Required:
• Bachelor's degree in an Engineering discipline preferred, or equivalent practical experience
• Ability to obtain a US government security clearance
Preferred:
• 4+ years of experience as a program manager, operations manager, or equivalent role
• Demonstrated experience leading programs, operations, or complex initiatives in technical or operational environments
• Experience fielding software or hardware products to real operating environments in deep-tech, defense, or high-growth start-up domains
• Effective communicator with demonstrated ability to collaborate and influence cross-functionally
• Strong understanding of software development lifecycles
• Experience working with ground autonomy systems
• Demonstrated ability to deliver successful outcomes on multiple projects simultaneously in a fast-paced operating environment
• Willingness to operate in ambiguous environment(s) and take action to solve challenging problems
• Prior US military experience is a plus
Company:
Overland AI develops autonomous ground vehicle technology for tactical and operational applications. Founded in 2022, the company is headquartered in Seattle, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Overland AI, founded in 2022 and headquartered in Seattle, Washington, is dedicated to transforming land operations for modern defense through advanced robotics and machine learning technologies. The Mission Success Program Manager will manage the technical delivery of ground autonomy systems, coordinate logistics, and engage with end-users to ensure mission success in challenging environments.
Responsibilities:
• Lead the end-to-end execution of deployments for Overland AI’s ground autonomy systems, ensuring technical and operational success in challenging environments
• Serve as Overland AI’s primary on-site representative during field operations, building trust and credibility with end users
• Identify, prioritize, and resolve issues that impact mission execution, often in time-sensitive, resource-constrained situations
• Work side by side with operators and stakeholders to understand real-world needs, constraints, and mission objectives
• Capture and translate user feedback, operational challenges, and field observations into clear requirements and actionable inputs for internal teams
• Influence the product roadmap by acting as the voice of the customer internally, ensuring user needs meaningfully influence hardware, autonomy, and operational priorities
• Establish and maintain clear program structure, including goals, milestones, risks, and dependencies
• Coordinate logistics, deployment planning, and sustainment activities, ensuring equipment, personnel, and resources are ready in the right place at the right time
• Drive clear communication across customers, leadership, and internal teams before, during, and after deployments
• Support follow-on contract efforts by identifying opportunities to expand scope, improve offerings, and demonstrate mission value
• Create and maintain program documentation including charters, execution plans, deployment guides, and field support processes
• Capture lessons learned from deployments and ensure they are fed back into product, operations, and program improvements
• Help mature Overland AI’s mission success and field operations practices as the company scales
Qualifications:
Required:
• Bachelor's degree in an Engineering discipline preferred, or equivalent practical experience
• Ability to obtain a US government security clearance
Preferred:
• 4+ years of experience as a program manager, operations manager, or equivalent role
• Demonstrated experience leading programs, operations, or complex initiatives in technical or operational environments
• Experience fielding software or hardware products to real operating environments in deep-tech, defense, or high-growth start-up domains
• Effective communicator with demonstrated ability to collaborate and influence cross-functionally
• Strong understanding of software development lifecycles
• Experience working with ground autonomy systems
• Demonstrated ability to deliver successful outcomes on multiple projects simultaneously in a fast-paced operating environment
• Willingness to operate in ambiguous environment(s) and take action to solve challenging problems
• Prior US military experience is a plus
Company:
Overland AI develops autonomous ground vehicle technology for tactical and operational applications. Founded in 2022, the company is headquartered in Seattle, USA, with a team of 51-200 employees. The company is currently Growth Stage.