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Remote Customer Success Jobs in Ohio (NOW HIRING)

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$95K - $112K/yr

As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...

3E

Customer Success Manager

Cleveland, OH · Remote

$78K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product ... remote work arrangement and must be based in Texas. Travel and requires 10-20% travel . Pay ...

AssetWatch, Inc.

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for ... Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack ...

Flooid

Customer Success Manager

Cincinnati, OH · On-site +1

The Customer Success Manager (CSM) is responsible for helping Flooid customers achieve lasting ... United States - Remote or In-Office/Hybrid (primary office located in Cincinnati, Ohio). Because ...

Flooid

Customer Success Manager

Cincinnati, OH · On-site +1

The Customer Success Manager (CSM) is responsible for helping Flooid customers achieve lasting ... United States - Remote or In-Office/Hybrid (primary office located in Cincinnati, Ohio). Because ...

Better Talent

Customer Success Specialist

Columbus, OH · Remote

We're a small but mighty remote team where collaboration, ownership, and continuous improvement are ... Position Summary The Customer Success Specialist serves as the first point of contact for ...

Steer

Manager of Customer Success

Akron, OH · Remote

Reporting to the Director of Customer Success, you will be the bridge between personalized ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Impact.com

Customer Success Director

Columbus, OH · Remote

$110K - $135K/yr

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop ...

Impact.com

Customer Success Manager

Columbus, OH · On-site +1

$80K - $95K/yr

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...

Trackunit

$70K - $90K/yr

We\'re looking for a Scaled Customer Success Manager to own a large, growing portfolio of ... Remote, North America. * Travel: Occasional travel for team offsites or select customer/company ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Ohio

Remote Customer Success information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do remote customer success jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote customer success in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Ohio? The most popular types of Customer Success jobs in Ohio are:
What are popular job titles related to Remote Customer Success jobs in Ohio? For Remote Customer Success jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Ohio look for? The top searched job categories for Remote Customer Success jobs in Ohio are:
What cities in Ohio are hiring for Remote Customer Success jobs? Cities in Ohio with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Ohio as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Remote Customer Success Representative

McQuade Organization

Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Strong communication and interpersonal skills
  • Customer service, hospitality, retail, sales, or call center experience preferred
  • Comfortable using Zoom, email, and computer applications
  • Self-motivated and coachable
  • Ability to work independently in a remote environment
  • High school diploma or equivalent

Apply