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Part Time Customer Success information

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How much do part time customer success jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time customer success in Ohio is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.62 and $22.85 per hour, depending on experience, location, and employer.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Ohio?

The most popular types of Customer Success jobs in Ohio are:

What are popular job titles related to Part Time Customer Success jobs in Ohio?

For Part Time Customer Success jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Ohio look for?

The top searched job categories for Part Time Customer Success jobs in Ohio are:

What cities in Ohio are hiring for Part Time Customer Success jobs?

Cities in Ohio with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,027 per year, or $20.7 per hour.

AFSIM Trainer (Customer Success Specialist)

SIERTEK LTD

Dayton, OH

Part-time

Re-posted 12 days ago

Job description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking an AFSIM Trainer (Customer Success Specialist) to support a part-time opportunity at Wright Patterson AFB. 

Position Overview Section 

We are seeking an experienced AFSIM Trainer / Customer Success Specialist to support user adoption, training, and engagement for Modeling, Simulation, and Operations (MMO) products and services. This role serves as a subject matter expert and customer advocate, helping users successfully leverage AFSIM capabilities through onboarding, training, learning events, and continuous improvement of support resources. The ideal candidate is an active AFSIM user with hands-on experience training others and developing instructional content for both beginner and advanced users.

Essential Job Functions

User Onboarding

  • Develop and maintain onboarding materials designed to orient new and prospective users to MMO products and services.
  • Create training content that introduces core product features, workflows, and best practices.
  • Educate users on support processes, issue reporting procedures, and available assistance channels.

User Engagement and Customer Success

  • Collect, analyze, and document user feedback regarding the effectiveness of training, support products, and services.
  • Identify opportunities to improve user experience, training effectiveness, and customer satisfaction.
  • Recommend enhancements and additional investments based on user needs and feedback trends.

Learning Content Development

  • Design, develop, and maintain self-paced and instructor-led training materials.
  • Ensure training resources remain current, accurate, and aligned with product updates.
  • Integrate learning materials with documentation, knowledge bases, and other support resources.
  • Review existing content regularly and identify outdated, redundant, or obsolete information.

Training Delivery

  • Plan and conduct virtual and in-person learning events for beginner and intermediate users.
  • Develop and deliver specialized training sessions focused on advanced or domain-specific AFSIM applications.
  • Demonstrate effective application usage, workflows, and industry best practices.
  • Provide hands-on instruction and practical exercises to enhance user proficiency.

Knowledge Management

  • Maintain comprehensive training resources and user support information.
  • Ensure training materials are organized, accessible, and aligned with current product capabilities.
  • Support continuous improvement initiatives for learning and support programs.

Minimum Position Requirements

  • Active, day-to-day user of AFSIM.
  • Demonstrated experience using AFSIM in an operational, analytical, modeling, or simulation environment.
  • Proven ability to train, mentor, and support users of varying skill levels.
  • Experience developing instructional materials, user guides, presentations, or online learning content.
  • Strong verbal and written communication skills.
  • Ability to present technical concepts clearly to both technical and non-technical audiences.
  • Strong organizational skills and attention to detail.

Preferred Qualifications

  • Experience delivering virtual and in-person technical training programs.
  • Experience developing e-learning or self-paced training materials.
  • Familiarity with customer success, user engagement, or technical support functions.
  • Experience maintaining knowledge bases, documentation repositories, or learning management systems.
  • Background in modeling and simulation, defense analysis, operational research, or military applications.

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.

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About Siertek

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Beavercreek, OH, US

Year founded

2007

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