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Remote Customer Success Jobs in Indiana (NOW HIRING)

Taranis

VP of Sales

Westfield, IN · On-site +1

Location Remote within the Midwest , with preference for candidates near Indianapolis / Westfield ... Collaborate closely with Customer Success, Marketing, Customer Experience, and Operations ...

Harris

Experience within Professional Services, software implementation, ERP consulting, Customer Success ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Harris

Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Everlight Solar

Human Resources Assistant

Indianapolis, IN · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated ...

NextBillion.ai

Product Designer (Remote)

Indiana, PA · Remote

Collaborate with customer success to build a close understanding of customer needs * Stay up to date on current product design trends * Communicate your design rationale and advocate for design ...

Cayenta

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Our success has been realized through investments in our proprietary software and market expertise.

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Indiana

Remote Customer Success information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do remote customer success jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer success in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Indiana? The most popular types of Customer Success jobs in Indiana are:
What are popular job titles related to Remote Customer Success jobs in Indiana? For Remote Customer Success jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Indiana look for? The top searched job categories for Remote Customer Success jobs in Indiana are:
What cities in Indiana are hiring for Remote Customer Success jobs? Cities in Indiana with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Contracts Attorney

Medical Informatics Engineering/Enterprise Health

Fort Wayne, IN • Remote

Full-time

Re-posted yesterday

Job description

We are seeking an experienced Contract Attorney to support our growing software business by drafting, reviewing, negotiating, and managing commercial agreements with prospective and existing customers. This role will work closely with our Sales, Customer Success, Finance, and Executive teams to facilitate timely contract execution while protecting the company's legal and business interests.

The ideal candidate has experience negotiating SaaS agreements, understands enterprise software transactions, and is comfortable balancing legal risk with practical business objectives.

Company Overview

We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

  • Draft, review, and negotiate a wide variety of commercial agreements
  • Partner with Sales and Customer Success teams to negotiate customer agreements while helping move deals efficiently toward execution.
  • Provide practical, business-oriented legal advice on contract terms, risk allocation, compliance, and commercial issues.
  • Identify legal and operational risks and recommend appropriate solutions that support business objectives.
  • Maintain and improve standard contract templates, fallback language, and negotiation playbooks.
  • Assist with customer and vendor contract management as needed.
  • Support due diligence efforts with prospects and clients.
  • Support other commercial legal matters as assigned.

Required Qualifications

  • Juris Doctor (J.D.) from an accredited law school.
  • Licensed to practice law in at least one U.S. jurisdiction and in good standing.
  • 2–5 years of experience practicing commercial contract law.
  • Demonstrated experience drafting and negotiating SaaS or enterprise software agreements.
  • Strong understanding of commercial contracting principles and risk management.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong business judgment and collaborative approach.

Preferred Qualifications

  • Familiarity with privacy and data security provisions, including HIPAA, GDPR and other data protection requirements.
  • Experience working with enterprise customers and complex commercial negotiations.
  • Experience with intellectual property issues for SaaS companies, including protection of IP, patent, and trademark matters.
  • Experience working in the healthcare sector.
Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

  • Competitive compensation
  • Comprehensive benefits package including medical/dental/vision insurance
  • 401k with company match
  • Paid-Time off
  • Quarterly bonus program
  • Flexible work schedule
  • Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.