2

Remote Crisis Chat Jobs (NOW HIRING)

... remote helping individuals in crisis. If you are self-disciplined to work from home and wish to ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Crisis Specialist I

Tempe, AZ · On-site +1

$22.12 - $25.30/hr

... chat to effectively coordinate care and resolve crisis situations; operate with accuracy ... Remote Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to ...

Chat-Based Youth Mental Health Coach

$17 - $22/hr

... crisis. Our goal: provide every middle and high school student in the U.S. with free, life-changing ... We're looking for those who are self-sufficient, can adapt to the dynamic nature of a remote ...

next page

Showing results 1-20

Remote Crisis Chat information

See salary details

$10

$30

$76

How much do remote crisis chat jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote crisis chat in the United States is $30.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.97 per hour, depending on experience, location, and employer.

What does a typical shift look like for a Remote Crisis Chat professional, and how is support structured while working remotely?

A typical shift for a Remote Crisis Chat professional involves being logged into a secure chat platform and responding in real-time to individuals seeking support with urgent emotional or mental health concerns. You may handle multiple conversations at once, following organizational protocols to assess risk, provide resources, and offer compassionate listening. Support is typically available via virtual team channels and supervisory check-ins, ensuring you’re never isolated while helping clients in crisis. Many organizations offer regular debriefings, access to mental health support, and training to help you manage the unique pressures of the role. This collaborative, yet flexible remote structure helps ensure both client safety and your own well-being.

What are the key skills and qualifications needed to thrive in the Remote Crisis Chat position, and why are they important?

To thrive as a Remote Crisis Chat professional, you need strong crisis intervention skills, emotional resilience, and the ability to communicate empathetically and clearly in writing, often supported by a background in psychology, social work, or a related field. Familiarity with online crisis chat platforms, secure communication tools, and potential certifications like Applied Suicide Intervention Skills Training (ASIST) are beneficial. Exceptional active listening, patience, cultural sensitivity, and stress management are standout soft skills for this position. These abilities are crucial to provide effective support, ensure client safety, and maintain professionalism while working independently in a remote environment.

What is a Remote Crisis Chat job?

A Remote Crisis Chat job involves providing emotional support, crisis intervention, and resources to individuals in distress through online chat platforms. Crisis chat specialists are trained to assess situations, offer coping strategies, and connect individuals with appropriate mental health resources. This role requires strong communication skills, empathy, and the ability to remain calm under pressure. Most positions involve working for crisis helplines, nonprofits, or mental health organizations and may require specific certifications or training.

More about Remote Crisis Chat jobs
What cities are hiring for Remote Crisis Chat jobs? Cities with the most Remote Crisis Chat job openings:
What are the most commonly searched types of Crisis Chat jobs? The most popular types of Crisis Chat jobs are:
What states have the most Remote Crisis Chat jobs? States with the most job openings for Remote Crisis Chat jobs include:
MiCAL 988 Crisis Specialist

MiCAL 988 Crisis Specialist

Common Ground

Pontiac, MI • On-site, Remote

$21/hr

Full-time

PTO

Posted 27 days ago


Job description

Description
Position at Common Ground
Job Title: MiCAL 988 Crisis Specialist
Base Pay: $21 hourly + shift differentials
Full and Part-Time Shifts Available
About you:
The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!
About us:
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Day in the Life
  • Provide crisis support to 988 callers
  • Login to helpline applications
  • Respond to incoming calls of varying crisis nature
  • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
  • Employ de-escalation techniques to assist callers in crisis
  • Take Michigan calls from the National Suicide Prevention helpline and 988 helpline
  • Coordinate with EMS or police to complete active rescue as needed
  • Document each encounter while in-call
  • Conduct follow-up calls to ensure successful access to services
  • Collaborate with Shift Supervisor and other MiCAL staff to provide or receive support
  • Maintain high level confidentiality while performing all duties
  • Fulfill any additional duties as assigned - Uphold strict confidentiality in all tasks performed

What you need to apply
  • High School Diploma or GED equivalent
  • Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
  • At-home high speed internet on a private network
  • A private, HIPAA compliant, dedicated office space

What makes us different
  • Non-Profit mission-driven, person-focused environment
  • 100-hour Crisis Intervention training
  • Opportunity for professional growth
  • Team oriented environment
  • An organizational culture of mental and behavioral health support for all

For your hard work
  • Generous Paid Time Off
  • Shift premiums
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages

Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
See full job description here: https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EfJQFHrqB5FKrOmeen9UgV0BByXn321COkcQC58D4NVBIw?e=vcFkgH
Find out more at https://commongroundhelps.org